-
May 2023 by Adrian Ramirez
Customer service automation sucks
-
March 2023 by Matthew Kowalski
Very friendly service from the gentleman here. Very clean office, seemingly ran very smoothly
-
March 2023 by Jimmy Hughes (JIMMY COMPANY)
Nice new place friendly
-
January 2023 by Jami Dineley
Helpful and fast
-
August 2022 by Miguel Z.
They shipped a brand new mountain bike, disassembled UT without my permission, and threw all loose components in their box, no packing, no care, , the bike was a gift and it fix it was almost $900... they don't care, worst Shipping experience of my lifetime..BEWARE
-
July 2022 by Paloma A.
This FedEx is roomy, the space well organized, tidy, efficient, staff communicates clearly, gets the job done is friendly and helpful. Thank you.
-
January 2022 by Frank French
Great help get your packages out quick.....
-
May 2021 by Sheri K.
I was treated extremely poorly today!!! I was there around 2pm. I was dropping a prepaid package. There were 3 employees visible. 2 customers at the counter. The counter where you put packages was empty, there was no line and I said to the employees I saw, I am dropping this off. Then, thinking I was helping and not wanting to trouble anyone I said, I'm going to leave this here is that ok? One employee looked up from what he was doing and said, I quote, "Ma'am, quit talking, don't ask another question". At that, another employee came over and I said, I am just dropping this, it's a prepaid return. In my 62 years, I have never been treated with such disrespect. It was very rude and uncalled for!!!! I hope this employee is dealt with!
-
May 2021 by Jacob D.
I typically hate going to shipping centers to send of boxes because I almost always have a bad experience at FedEx - but I am glad I went today. I was helped by Matt and not only was he kind and professional but he also made sure I got the best price for my package. The process was so easy and friendly I will definitely always come to this location to ship off packages. Kudos to Matt for the great work!
-
March 2021 by Andy O.
Went there to ship a phone back to google covered under warranty and had a prepaid mailing slip. I was told they couldn't accept it since the label didn't show the lithium battery warning on it and I would have to get a new label or a sticker. They said I coudn't get a battery sticker/label from them and would need to start the return process over in order to get a entirely new label through google. I then asked if I could buy the battery warning label and they said no and they also could not tell me where I could go buy one. I instead ran across the street to the UPS store where they simply gave me a battery warning label to apply to my shipping box. I then had to go back to the FedEx store so they could then accept the shipping package. It was a pretty terrible and bizzare experience. The employees said they were just following what they were told although they could have just slapped a battery sticker on the box and taken care of everything that was needed. The employees were nice enough about it and were just following the new policy but I will try to avoid FedEx and stick to the UPS store if at all possible.
-
December 2020 by Ivana Rodriguez
Fast and easy!
-
October 2020 by Sandra B.
Service ok no problems, My only issue was the young lady working in the store without a mask. Some people care some don't but if you require the customer to wear a mask then ALL employees should wear amask
