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January 2024 by Dena Ruggiero
Horrible
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November 2023 by juan valenzuela
They told me they didn’t have anything till the afternoon and never got back to me. I’ve tried calling and no answer. the manager was rude as well
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November 2023 by Chris Olson lvmtnman
Promised a Toyota Corolla then when we were on our way they said they had none. A Subaru was their substitute.
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October 2023 by Tia Lee
Recently I have rented a car at their W Valencia shop. Everyone was very friendly, the car was clean. I was pleased.
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September 2023 by Bill Pearson
This was an insurance company rental or I never would have gone to Enterprise to rent a car in the first place. Simply put, Enterprise is expensive and disorganized.Going through Enterprise's system with the insurance company, I was given a price and size of car and a day's notice. When I got to the little office on Valencia, they didn't have the size car I reserved, and the smaller car I got was $6.00 more per day than allowed for by the insurance company.Why did I give them such a good rating then? Marissa, the manager of the small office on Valencia, did all she could, within the bounds of Enterprise's awful system, to explain the problems fully and get us into a car. She did this with a smile, swapped a few stories with us, and asked for our understanding.
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June 2023 by Denise Gamez
My favorite rental car company. They are always so friendly and helpful.
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June 2023 by kemal yalcin
I always had good experiences with any Enterprise location. Friendly staff. They make sure customers are well taken care of.
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April 2023 by Jazz Myne
If it were my 1st time renting I’d give it a 4 because the Malibu I had booked for wasn’t available so was given a Nissan kick which was way to small for my family vacation, had dog hair. When returning it Stephen R understood my concerns, apologized many times wasn’t his fault. He was very polite, provided me options with next rentals in the future, awesome branch manager , so 5 it is because my last rental everything went smooth, got in and out & loved the vehicle.
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March 2023 by Dan Fine
Check in was easy. And best of all they upgraded me to a Charger. My wife was so excited. Go Grany go grand go.
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March 2023 by the travelers
What a pleasure dealing with these two gentlemen working here! They went out of their way, above and beyond the call of duty! Very pleasant experience!
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March 2023 by Fire Team Whiskey
The guys who work here are very friendly and professional. Great service from start to finish!
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March 2023 by Susan Walsh
They couldn't be more helpful and accommodating. Recommend Highly
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December 2022 by Michael “Gator's View” Telgheder
We RV travel and Enterprise is a great option when we do not tow a car. It's great that they will pick you up at your campsite
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October 2022 by Larry Griffin
Problem free rental. Had a car for over 5 weeks and it was a very pleasant return. Staff were friendly and easy to talk to
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September 2022 by Dale Lowery lowery
The folks here are very professional a lot and office is very clean I appreciate that thank you so much