Enterprise Rent-A-Car

Enterprise Rent-A-Car, Car Rental
Hours: Enterprise Rent-A-Car provides a low-touch rental process with clean, sanitized vehicles. The service is available at numerous locations. Customers report both highly positive and some negative experiences. Many reviews highlight exceptional customer service, describing it as the best ever, highly recommended, wonderful, friendly, professional, caring, and amazing. Staff are noted for going out of their way to help, providing an easy process, and securing affordable prices. Positive experiences include comfortable and pleasant trips, friendly staff at pick up and drop off, and helpful follow-up calls. The vehicles are consistently described as clean and fully functional, with convenient services like pick-up at a repair facility. However, one customer reported a negative experience at a specific branch, being turned away due to minor ID damage and describing the handling as far from courteous. This contrasts sharply with the overwhelmingly positive feedback from other locations, where service is praised for being super amazing and relieving during stressful situations like breakdowns or insurance claims.

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1. Tucson, Arizona