-
November 2023 by Ashley D
I highly recommend Downtown Auto for towing services! Tom came out with a co worker and they were both very polite and professional. The tow service was fast. They did an excellent job! Tom was doing a great job training his co worker. We are very pleased with this company and we won't hesitate to use them again!
-
October 2023 by Sam Carter
Professional Company sent the driver leader Jeff to move my Grandpa's Tractor that was INOP winch load dropped my shop doorstep on a job most companies I called delicline to move Farm Machine. Thanks Jeff...
-
October 2023 by Eugenia Flores
I was stranded on the side of the road with my 3 kids when my car ran out of gas at an intersection. Chance pulled over & put enough gas in my car to get me to the nearest gas station!! He wouldn't accept my money either. Please give Chance a raise or a promotion!!Service: Fuel delivery
-
September 2023 by LF LPZ
They are contracted out by AAA, their customer is Awful. Our vehicle is accepted by AAA and they would not tow. After telling us they were 10 minutes away they rerouted the driver to somebody else. Only to be told that they don't provide that service to call back AAA. The female who answered the phone more than once is very rude.
-
September 2023 by Elizabeth Austen
Robert Hayes is a crook who held my elderly mother's car hostage for $190 which was not something I agreed to. I would never do business with this guy again.Service: Car towing
-
August 2023 by faykeeta Brumskill
I've never been so happy to see the car repair person..he was helpful and made the big brick under my car go away. They were very reasonable about 80bbucks compared to the $300 another tow company would charge. God bless this business
-
July 2023 by Lynda Rigoletti
After getting a call from AAA telling me they do not send towing services for vehicles stuck in your own driveway, within about two hours a wonderful team from DAC appeared and solved my difficult problem.Thank You to the two GREAT GUYS who managed the impossible.Lynda RalstonService: Special vehicle towing
-
June 2023 by Patrick Reeder
AAA dispatched at 1:27pm Downtown towing called and said it would be 90 to 120 minutes. I said okay. At 4pm I called Downtown towing and the lady said the driver called it went to voicemail. I stated i have no missed calls and no voicemails. She got defensive and said I put him on another call and would be over an hour if I still wanted the tow. I have been waiting close to 3 hours. I then called 5 start towing they were there in 45 minutes and completely professional. I will never allow downtown towing to tow any of my or my families vehicles. I would of have them no stars but I cannot post this review unless I rated them a star.Service: Car towing
-
June 2023 by Brandon Toland
Steven (Stephen?) was awesome, prompt and polite. Took care of my car when it died in town and even helped me push it into my garage at home. Made the call through AAA and he arrived within 30 minutes after just coming from another call. "Totally satisfied"!Service: Car towing
-
May 2023 by Morgan Chiverton
Steven was an amazing and helpful lockout specialist today. He got to my car within 6 minutes, which I really appreciated as I had an important MD appt. with a specialist, I was afraid I'd miss. Thank you Steven, AAA , and Downtown Auto Center! You totally rock!!!???Service: Car lockouts
-
May 2023 by Scott
5/1/23Driver Brandon was early for my tow, and had me and my sick 4Runner to our destination in twenty minutes!Service: Car towing
-
April 2023 by JazzyJenn91
This service was unpersonalized and unhelpful, the receptionist Jamie had a rude tone and was not accommodating for an emergency medical situation involving why we needed a tow. I had to be present, and they showed up 20 mins late. When I tried to speed things along and said I need to get back home because of my medical condition he said having a s***** attitude won't help and I can just cancel your call," said Kaleb who towed the truck. Very unprofessional I will refuse a tow from them next time from AAA Roadside Assistance. I also contacted AAA to make them aware of my worst experience ever with AAA. If you want friendly, understanding, helpful, and hospitality use a different tow service.Service: Car towing
-
April 2023 by Solution Focused
My car overheated at night. Jason was the Only AAA driver in Tucson available that night. He got to us hours earlier than AAA estimated - as he rushed to make sure we were safe and towed safely. Jason is Amazing and was the best tow truck driver (skill, professionalism, and easy to work with) I've ever had!Thanks for employing Jason!! :)Service: Car towing
-
April 2023 by Kimberly Meza
Only gave one star because I had waited 4 hours for road side assistence on a flat tire. The driver KALEB arrived and stated he did not have a air compresser so could not put air in a flat tire, claimed to not have tools, and could not tow the car. Completely pointless. Go somewhere else if you need a real professional that can actually help you.
-
March 2023 by Paulina Kervran
Jordan rocks! He saved is when we needed somebody most! Beautiful!Service: Car lockouts
