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December 2021 by Razzel D.
An unresponsive office. Message after message left. Waits in excess of an hour of your SCHEDULED appointment time. Terrible organization and time management. Get a new office administrator.
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September 2021 by EMm K
I see Nikki Perill, NP and she is wonderful. The front desk ladies, the medical assistants and her nurse are very friendly and caring. She is very accommodating and she goes above and beyond for her patients. I highly recommend this practice.
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December 2020 by Emmett K
I see Nikki Perill, NP and she is wonderful. The front desk ladies, the medical assistants and her nurse are very friendly and caring. She is very accommodating and she goes above and beyond for her patients. I highly recommend this practice.
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November 2020 by Melissa Miller
Nikki Perril is my primary (she’s a Nurse Practitioner— they’re my favorite type of provider) and has been since I moved to town. She’s awesome. She takes the time to listen, she thinks outside of the box, she has a great mixture of traditional western medicine and functional medicine. She takes time to research things that she’s not an expert in (that’s how you become the expert, right?). She’s kind, educated, passionate, funny, intelligent and level-headed. If you’ve ever been hesitant about seeing a NP over an MD, DON’T be. They’re awesome. Nurses (and Nurse Practitioners) have a different way about them compared to doctors. I can’t explain it. You just know it when you feel it. Not saying one is better than the other. It’s just my preference
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November 2020 by j hastings
biggest joke there ever is I'm neither part of any them any more and theyare still calling me . They are so bad there medical tesm is awful and yet they still calling me try set appointments I already have another doctor a real doctor
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September 2020 by william burdon
I've been to Desert Bloom Family Practice for a few years now. My schedule changes all the time. I always get in and out quickly. As long as the doors open, I'll always go back. Thanks Amy.
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August 2020 by Joseph Myers
Absolute worst practice in Tucson. Since Dr. Keane left the service has gone from patient first to business first... Expect incredibly long wait times and short/impersonal visits from the NP. There's good reason for the below three star review... save yourself the time and anguish by looking elsewhere.
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August 2020 by Frank
Front office staff failed to send in clinical notes and referral for emergent CT scan. Called placed to office staff member Francis who stated she would personally fax over study request. Failed again.Follow up:Call placed to my medical insurance to verify all mistakes made by front office staff. Per Cigna "It seems they are having multiple issues on following proper procedure on how to forward critical study requests".The nurse practitioner i see for all medical care is fantastic and i would highly recommend her, but there are serious issues with how the front office is ran.
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March 2020 by Jodi Johnson
they act more like family. not a doctors office. I highly recommend them
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January 2020 by Elizabeth N.
Dr. Keane was the only qualified person at this practice and he has been gone for quite some time. Amy Strocsher is not an MD. My many encounters and misdiagnoses from her scared me away from seeing a nurse practitioner for my medical care. I realize that's probably unfair. I'm sure their are some who are qualified to be your main source of care, but for me, it was not her. Some scary things happened to me at this office, including a misdiagnosed case of PCOS, confirmed by a second opinion with an MD. He looked at my labs and said they were misinterpreted by her. I'm glad I had the sense to not believe what she had insisted was true. I would be taking a bunch of unnecessary hormones. If your intuition tells you she is incorrect even if she believes she is, trust yourself and seek out another opinion is my best advice.
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September 2019 by Karen Sivak
I moved here from another state and originally saw Dr. Keane and I liked him because he was through. Well he left and no other physicians are in the office so you get a NP. I just feel like I am wasting their time and my visits are very short and you get rushed out. They bill on the high end for a office visit but Medicare rule states to bill for a high degree office visit it should last so many minutes. They just use your old diagnosis to make it so the insurance pays more. Now they have been bought out by another huge medical company and I used to always be charged $166 my last visit was $290 and all I went for was to get some prescriptions which I was in the office 3 days before that and told they could not address 2 things at once. I have NEVER. I'm used to Doctors who listen and spend time with you and are concerned.. I am just not happy and since I'm disabled I need someone who acts like they care. Even though the money to pay for the office visits will not be passed on to me I feel they are upcoding. I worked in the billing/collections at 2 hospitals and 3 physicians offices so I do know what I'm talking about.
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September 2019 by Dawn Lena
I thought that this place was good .but came in for being sick and almost an hour later still have not been seen. The nurses are if no help. I think it's time to find someone who understands my time is valuable too. I would get charged for being late but they wont take any money off very dissappointed
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September 2019 by Melissa Cornely
I strongly disagree with many of these posts. Amy was my PCP for the past 7 years. She came recommended by a friend and didn't disappoint. She actually remembers you as an individual and past problems even after not seeing her for a while. The staff had always been friendly and willing to answer any questions.
When I changed insurance companies at the first of the year, I was dismayed to find out she's no longer in my network. I hope to find another medical provider that cares as much as Amy and the whole staff at Desert Bloom.
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September 2019 by Kenneth S
I have read other reviews and I am very confused by some of the negative comments. My experience has always been great here. I see Nikki for some medication management issues and she is TERRIFIC, listening to my concerns and carefully evaluating my needs and options available for my care. Nikki is not "warm and fuzzy" - she is evaluative and serious, thinking and behaving as a medical professional to assure I get the best care. I have rarely received this kind of time and attention from any of medical person I have seen. If you want help and want to work in partnership with a well-informed medical professional, this is a great place for high quality care.
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September 2019 by Lil Scotty The Great
Front staff is awesome but the doctor and nurse practitioner don’t take your words into account and they decide what you need for you your opinion is not valid here... worst medical experience of my life. Wish I could give less than a star... DO NOT GO HERE IF YOU NEED HELP
