DakotaPro Internet Solutions is highly regarded for its exceptional customer support and reliable internet service. Many customers appreciate the promptness and professionalism of the team, especially during urgent situations. They report that issues are resolved quickly, with technicians going the extra mile to help, even in cases that may not directly involve DakotaPro's services. The internet speed is noted to be excellent, meeting streaming needs effectively, while uptime is consistently reliable. Customers have highlighted the respectful and diligent approach of the tech support staff, who are always willing to assist until problems are fully resolved. The company has a reputation for tackling hardware issues efficiently and ensuring that any service-related problems are addressed promptly. Long-term users express satisfaction with the quality of service and the minimal amount of spam encountered, further enhancing the overall experience. DakotaPro is particularly appreciated in rural areas, where they provide fast internet solutions, making them a trusted choice for many in the community.
Our company needed assistance getting a phone moved and working properly. My \\\"emergency\\\" became their \\\"emergency\\\" and Bill and his team responded very quickly to help us resolve the issue. Thank you very much for your promptness and professionalism.
February 2023
I've used DakotaPro for a long time and am very happy with them. I find, when I need to contact them for customer support, they are great. Speed is just fine for my streaming needs and the uptime is outstanding.
December 2022
A technician from Best Buy was installing a new router in our home. He was unfamiliar with the Dakota Pro setup of the internet service. His call to Dakota Pro was handled by Lizzy and she expertly gave him the information he needed to complete the installation.