Cricket Wireless Authorized Retailer receives high praise for its exceptional customer service and knowledgeable staff. Customers frequently mention staff members, especially Adriana and Leilani, who go above and beyond to assist with setting up new phones, transferring data, and resolving technical issues. Adriana is described as patient, helpful, and friendly, making customers feel comfortable even if they are not tech-savvy. She provides good deals on accessories and takes the time to answer questions about different phone options, ensuring customers leave satisfied with their purchase. Leilani is also appreciated for her understanding and effort in helping a customer get service on a new Samsung A54 5G after technical difficulties. Customers express gratitude for the staff's willingness to help, noting that their experience at this store has been positive and that they plan to return. Overall, the store is recognized as a friendly, technical-savvy place where staff members genuinely care about providing excellent service and making sure customers leave happy with their phones and solutions.
Leilani is the best customer service , made everything so easy very pleasant will send other customers
June 2024
Leilani was amazing. She went above and beyond today! Thank you so much for your help and patience. My new BFF Lol
April 2024
Adriana was fabulous. She was the best!! She went above and beyond in helping set up my new phone and service. I finally have a working phone, it's been months. Thank you
