Computers in Tucson, AZ

“These guys are great! Our computer stopped working and we brought it in and they got it working again. They were very fast and very reasonable and very nice. It was a few years ago but I'm pretty sure it was the owner I interacted with. I'm completely grateful to them.”

“Tucson's ultimate parts store for any capacitor, whether you need just one or many, from the tiniest to the biggest one, and they are open Saturdays too. Good Luck Everybody!”

“The staff here is friendly, knowledgeable, and absolutely great. They were super quick to diagnose my computer issues and took the time to explain what they did and tested on my PC so I could understand the issue. Would 100% recommend and I'll certainly be back with any other PC problems!”

“Love this company. Great customer service. If an issue comes up they are out right away to fix the situation. BIG shout out to Gary and Dave for their due diligence and care for the customer.”

“I was visiting family from out of town and I was absolutely impressed by the selection of items available in the store. It was very clean, well organized and overall a wonderful experience.”

“My company has used EC Group for years. We have been very happy with the owner Glenn. He has a GREAT team that goes the extra mile to help us with all of our Computer needs! I highly recommend EC Group!”

“When ever I need something for my computer/tv/stereo ect, I go here. Staff always asks if you need help. I have been going here for 10+ years for parts and tools.”

“I'm an enterprise software developer who has installed and repaired my own PC and network equipment since this technology been around. Years ago it used to be a lot of fun. But not anymore.However, I still know what good IT work is, and have heard nothing but good things from my non-technie friends about Mezzabytes, a small, owner operated business here in Saddlebrooke. So yesterday when I thought my power supply was failing 3 weeks after redeploying a work PC for home use, I called them and asked, if I brought it in, could they diagnose right away? Long story short, they were fast, through, and very reasonable. And, it turned out all it was a loose connection. But they didn't repair parts needlessly to make money. Instead they told me the truth and answered my questions.A nice store in a very convenient location to boot. Though they also make house calls.”

“We bought a laptop and tablet at a good price. Employees were very helpful. It's been a long time since I've been there and service has been drastically improved.”

“I love Best Buy at! They have such a massive selection of electronics, it's almost overwhelming in the best way possible. Seriously, they have everything I could ever need and more. My only tiny suggestion would be for the staff to be a bit more proactive in offering assistance. While everyone was friendly when I asked for help, it would have been nice to have someone offer guidance as I was browsing the huge selection.”

“I had an appointment with the Genius Bar. My 2018 MacBook Air wasn’t connecting to wifi. I didn’t wait long for help so that was nice, but found out my laptop has hardware issues so they recommended getting a new computer and gave the advice iv I’m looking for another laptop to go with a new iPad and get the mouse and keyboard. Eventually, I think Mac is going to only produce desktops and iPads.

Great service, no pressure to buy anything at the appointment. I grew up on Macs so I’ve always bought them, but my husband already replaced my laptop with something a lot cheaper than an iPad and it does everything I need it to.

Not sure if I’ll go back to Mac after the Air, my MacBook Pro before lasted 10 years before hardware issues.”

“We recently had the pleasure of visiting the Best Buy on Wetmore in Tucson, and I cannot express enough how fantastic our experience was! The shining star of our visit was Jonathon, an absolute gem of an employee whose expertise, patience, and delightful sense of humor made our shopping trip not only successful but genuinely enjoyable.

We initially went in with the intention of purchasing a TV, but thanks to Jonathon’s incredible guidance, we walked out with a new 7 inch HiSense TV, a Sonos Arc soundbar, an entertainment system, and a Nest Audio speaker—more than we originally planned, but with zero buyer’s remorse. We also got some great ideas of where and how to proceed with further purchases (such as the Sonos Sub and Era 100/300s). Jonathon’s approach was nothing short of masterful. He helped us balance quality and value perfectly, ensuring we didn’t overdo our budget while still getting the best bang for our buck.

His knowledge of the products was extensive, and he spoke with a level of confidence and familiarity that only comes from personal experience. It was so refreshing to interact with someone who not only understood the tech but also seemed to genuinely enjoy sharing that knowledge. He wasn’t pushy in the slightest—he let us take the lead while offering gentle course corrections and valuable insights when needed. It was clear he was there to help us make informed choices rather than simply make a sale.

We were also impressed with the other employees we briefly interacted with; they were friendly and helpful, adding to the overall positive atmosphere of the store. But truly, Jonathon was the standout. He’s an absolute credit to his department and to Best Buy as a whole.

If you’re in the market for electronics or just need some expert advice, do yourself a favor and visit this Best Buy location. And if you’re lucky enough to work with Jonathon, you’re in for a treat. We left feeling confident and excited about our purchases, and we’re already enjoying the new soundbar and speaker!

Thank you, Jonathon, and thank you, Best Buy, for such a wonderful experience. We’ll definitely be back! (give this man a raise!)

EDIT: After reading some of the other reviews, I can't help but wonder if we just got lucky or if some people may have unrealistic expectations. Everyone we interacted with did their job well, and Jonathon (of course!) went above and beyond. I genuinely can't relate to the complaints about bad customer service. We even showed up 30 minutes before closing time—when you might expect employees to be tired and ready to go home—and still felt like we were treated as valued customers. We definitely weren’t the only ones in the store, but we sure felt like the most important.”