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December 2023 by Ida Androwich
I had the opportunity to work with Amy also and she was both knowledgeable and professional.
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December 2023 by Burton R.
I had an issue with my mortgage account and went in to this branch. The woman (Magde) who helped me went way above and beyond the ordinary. I was very impressed with her professionalism and her warmth. And she solved my problem. Highly recommend this branch of Chase.
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September 2023 by Robert Gillett
I deposit at this bank every 2-3 days. Today I could not deposit a check made out to my wife into our Joint account. They demanded that it be put into her account and then I transfer. Why have a joint account if you cannot deposit in either name?? Last week I sent a wire transfer, but they made the form out incorrectly so it had they had to resend it a second time. Why would a bank not take a deposit that is for the person listed on the account??????Went to the next Chase bank and they took the deposit without any problems.Chase has some serious problems and they want to try and make it had for customers to deposit money or take out loans. So, what are they actually there for???
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July 2023 by Nyca Gaskill
The ATM attached to this location is broken AT LEAST 6 times a month I swear to god. I get off work and need to deposit cash and more times than not the ATM is down. Never had an issue in bank but that’s probs bc I never have to go in.
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July 2023 by Monica Michel
I had the greatest experience at chase glad I chose this bank. Amy was very sweet and helpful.
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July 2023 by Mike Murphy
Staff was unable to use a US passport for identification. The just shrugged their shoulders and told me it was the computers fault. Branch banking is pretty much the same a ordering drinks at Starbucks. But the staff at Starbucks are knowledgable.
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February 2022 by Nick Name
Had me waiting way too long because another customer had left and they wouldn’t see anyone else until they came back and finished.
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February 2022 by Robert Piersol
ATM is always broken
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October 2021 by Steve F G
Ok, so Chase bsucks on it's own, but today this branch gets grand prize! Wife needed to send mom in another country money for help, we did it in past. Turns out the 2 women today were too incompetent and/or lazy to figure out. Wanted my wife to provide everything instead of looking up. This is why I stopped banking with them, wish my wife would. Don't know about teller's at this branch. Chase suucckkss !!!!!!!!
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May 2021 by Sal
Can’t even cash a check had Id had chase account
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January 2021 by Josie Fontes Vindiola
Very RUDE! Horrible customer service! Employees seem very unhappy with their job I don’t not recommend this bank at all!! I was very uncomfortable with the way they treated me!
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August 2020 by Bryan Jackson
Great Location , VERY nice people inside low volume of people in and out quickly . Very pleased
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July 2020 by Geoff Smyth
11:40am Tues the 7th of July NOT OPEN.
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March 2020 by Matt Penn
Yes, this is a terrible branch office for Chase; too bad, it's in a convenient location for many people.
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February 2020 by Michael Karnazes
Worst Chase bank in Tucson, there is only 1 bank teller at the lobby window at ALL times, there is always a line that moves astronomically slow and I’ve asked numerous times if anyone of the other 7 employees pretending to work could help, but no it’s “a busy time of year” always at this location. NO drive up ATM and you have to wait for that 1 window bank teller to run between taking care of you and the people in the lobby. So if you have 20-30mins to do a simple bank deposit/withdrawal and are very patient, then this bank is PERFECT for you.
