“This is my third time using Bobbie Joe's over the years. This time, I needed all new flooring for a home I had just purchased. Josh provided awesome customer service -- from me looking at many samples in various types of light in their store and warehouse to him managing the job. He called often (but not too often) with updates on receipt of the flooring material and ensure I had heard from the two different installers -- one for the main floor and another for the carpet in my bedrooms -- on timing of their respective arrivals. He touched-base with me throughout the installation process for an update on how I felt it was going, and finally, he called after it was completed to see if I had a questions or concerns.The hard floor installer, Ron, was amazing. He worked with me as I had a very tight timeframe for when the remodel would (mostly) be completed to Ron getting in to tear-out my old flooring and managing the unexpected cracks in my foundation to installing the hard floor and baseboard. He and his assistant were very personable yet professional in my unexpected arrivals throughout the day. He exceeded my expectations on the schedule and on the quality of work. Since my remodel general contractor still has a few outstanding issues to correct (as of this writing), Ron ensured I had his contact information at the end of the project so I could contact him when my remodel is finally finished. He walked the home with me after he completed what he could and showed me what he would need to do when he returns.My carpet installers were only here for about 4 hours, but they too, did a great job. They, too, encountered a large crack in my foundation in the primary bedroom, and one of the gentlemen ensured it was filled to help prevent any issues when they laid the new carpet. He went above and beyond in addressing it rather than just laying the carpet and pad on top of it and ignoring it.My only concern with this review is they (both Bobbie Joe's, i.e., Josh, and Ron) will get so busy that it will be hard to schedule them for my next project. :-)If you want the best pricing, the best customer service, and the best quality installation, I highly recommend contacting Josh at Bobbie Joe's and Ron for your respective flooring purchase or hard floor installation needs.”
“Phil Barry and Keyton Jarvis have been incredibly helpful. From ordering samples to helping with choices, they truly put their clients’ needs first. They also readily follow up with emails and return calls.Keyton leads a positive, outstanding team. Thank you!”
“We used The Flooring Store & More for our master and guest bath remodel, tile work and bedroom carpet. Josh has an excellent eye for design, quality and attention to detail. Communication was outstanding throughout the project and Josh always responded immediately to any questions. We highly recommend Josh and his team.”
“We appreciate Complete Flooring for their friendly and professional people who replaced our water damaged flooring. They were very helpful in working with us while we dealt with our insurance company, and their installers did a great job with working around some of the larger and heavier furniture pieces in the room. A very positive experience from start to finish. We will definitely call them again when new flooring is needed.”
“Had almost the whole house redone. It came out beautiful. Dave & Drew went the extra mile. Especially with the furniture moving and replacement. I would also like to thank Tony who set every thing up. We highly recommend this business.”
“Excellent prices. Good variety of choices and great crew that did the work. Super happy. In only 4 days, old floors were out and new floors were in. Wholeheartedly recommend”
“Great service and communication! I live out of state but own a property in Tucson that needed the carpet replaced. Communication was so easy as was the entire process. From initial communication to completed installation was less than a week! Much faster than the big box companies. Definitely go with them! I cannot recommend them enough!”