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August 2024 by mary beth
Noteworthy details: Would’ve been nice if we had been told there was construction happening in the spa. Only reason we came and it was very noisy!
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August 2024 by Sonia Hodgin
I was there at a day pass, client got me a day at canyon Ranch for appreciation. Wow, what a gift. Learned meditation and yoga to a higher depth. Their massage was incredible. Food was clean and so good. Grounds are very much desert and well tailored to zen gardens. You must take some classes, lots to do so hard not to want to do them all. I love their robes and wish I had bought one.
Nearby activities: Mount Lemmon, shopping, restaurants, theatre, music. Sabino hiking, trails, biking, golf.
Walkability: Walk to every class, spa, food and all. Not too much around there outside to walk to but why leave, place has it all.
Food & drinks: We had chef class and best lunch provided. I was so hungry and it was generous portions. Tons of food to choose from.
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July 2024 by Sarah Skinner
Wow, what an incredible experience! I spent four nights at Canyon Ranch and feel completely refreshed. The customer service was exceptional, and the healthy, delicious food was a highlight. Each day offered a wide variety of activities to choose from, ensuring there was never a dull moment.
Special thanks to Mark, who picked me up from the airport, and Jerry, who dropped me off. Both were so friendly and provided many insights into Canyon Ranch and Tucson.
I also want to thank Colleen in the gift shop for her friendliness, Lindsay in the boutique for going above and beyond with activity suggestions tailored to my interests, Adam for the profound "Soul Journey" experience, and Sandra for her amazing hot stone massage, engaging conversation, and the mocktail recommendation to restore electrolytes after my activities. Shivani and Pat were also incredibly helpful with their readings.
Everyone at Canyon Ranch was fantastic, making my stay truly memorable. I will definitely make this an annual trip.
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July 2024 by Joel Corrales
A big thank you to Samantha at the front desk for providing exceptional customer service! Despite having a rough day, she showed up to work and ensured our experience was fantastic. Thank you so much, Samantha!
I'd also like to give a shout-out to Felix, the Security Guard, for being super cool! He engaged with our group, made us feel welcomed, and ensured our safety. Thank you, Felix!
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July 2024 by Sam J
BIZARRE experience trying to make a reservation - It’s been 27 minutes and I’m still on the phone. I’ve been transferred 4x and although they were quick to charge me they still haven’t told me if the service I want is even available.
Clearly horrible communication on their behalf as reservations didn’t even know what services were available - transferred me - and now he can’t even find my account. I’m about to cancel this appointment since I’ve never experienced such stress and chaos trying to book a simple service.
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June 2024 by Leah Marie
The perfect relaxation and mental reset. It was an amazing girls' trip to take care of ourselves and so many ways for us to do that.
Nearby activities: We did day passes, highly recommended. There were many options to choose from for classes. A lot of relaxation amenities as well.
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May 2024 by Jessica Son
I recently visited Canyon Ranch with a friend, and while our overall experience was enjoyable, there were some significant issues that have left me feeling quite disappointed.
Let me start by saying that the food at Canyon Ranch was delicious, and we appreciated the variety of spa treatments and classes available. However, our positive experience took a sour turn on the last day of our stay.
To our surprise and dismay, we were informed that we would be charged double the amount we had initially paid at the time of booking. This came as a shock to us, as nowhere in the booking process or on any of the confirmations did it indicate that the initial payment was only 50% of the total cost. We felt misled and deceived by the lack of transparency regarding the pricing structure.
After discussing the matter with the staff, we were told that it is standard procedure to pay the full amount at the time of booking, which only added to our frustration. It seems there may have been a glitch in the website or communication breakdown, but regardless, the result was that we were charged double without any prior notification.
Had we been aware of the true total cost upfront, we likely would have chosen alternative accommodations. Paying double the expected amount significantly impacted our overall perception of value for our stay. In hindsight, the experience was not worth the inflated price tag.
While I appreciate the positive aspects of our visit, the unexpected financial burden has left a sour taste in my mouth. I hope that Canyon Ranch can address these issues to ensure future guests are provided with accurate and transparent pricing information. Given the circumstances, I believe a refund would be a fair resolution to compensate for the lack of clarity and unexpected charges during our stay.
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May 2024 by Rafael Saragosa
What a fantastic stay! The grounds are beautiful and the staff are extraordinarily customer focused. We wish we could have stayed longer and enjoyed the different wellness classes. Highly recommend it.
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May 2024 by Miya Chanda
Don't work there.
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April 2024 by Angela Burton
Noteworthy details: I love enjoying a spa day at Canyon Ranch when I can squeeze in a day to do so. My 100 minute massage was pure therapeutic bliss. It was exactly what I needed. The food is mostly organic with many vegetarian and vegan options. This amazing wellness resort truly feeds my body & soul with such nutrition packed whole foods and stress relieving therapies, including immersion in nature every time I'm there.
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March 2024 by Tammy Roecker
Gorgeous atmosphere inside and out. Water, fire all the elements represented, choice of bedding materials, filtered water in the rooms, spa and activities top notch, lots of healthy living activities everyday!
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March 2024 by David Douglas Jr
This place is going downhill. I won’t even get into the new management/ownership problems we experienced. That’s too complicated. Here’s some simpler things:
They serve alcohol now. There is a bar. This is antithetical to the Canyon Ranch I have known is proof this place’s “DNA” has changed for the worse, against its original identity and purpose.
Shower didn’t get hot until we called in to have it fixed (anti-scald valve), and it smelled bad for the first two days. They’ve done away with the DVD players to switch to streaming video but the internet is slow and the cable TV doesn’t work correctly because the buttons get stuck or something
Classes were good, so was the food but it wrecked me from a blood sugar standpoint because the CARBOLOAD MEALS are UNAVOIDABLE (I’m a type 1 diabetic)
Want a *tiny* cookie for desert? It has 25g of sugar in it! Surprise, here comes the most sugar-dense cookie you’ve ever had in your life!
4oz bowl of chili? 20 carbohydrates, and by carbs I mean sugar because this stuff hits your blood sugar levels hard and fast. There is more sugar in this place’s chili than chili from Wendy’s
Breakfast Sandwich with a single slice of bread? 48 carbs. Oh, and that will be fully metabolized in 30 minutes because the carbohydrates are super processed (apparently) so you better start running or that glucose will turn straight into fat, or in my case, cause severe hyperglycemia
The only honest food here is the pasta. Because every entree is equivalent to a big bowl of pasta.
Edit: I also feel compelled to mention that every person we met there gained weight or otherwise stayed the same. It was sad listening to the ones who really hoped that they would. It’s because of the Texas sized food portions that are 100% carbo-loaded.
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March 2024 by ian
Lovely place and great staff. My third visit here The service is different this time around with ongoing little things not quite the same. Appointment starting late, room not fully cleaned upon arrival , mishaps in the kitchen, etc. If it were one off thing it would be nothing but it just keeps happening - something every day it seems.
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January 2024 by Melissa G (Mel)
I recently had the pleasure of visiting Canyon Ranch in Tucson, and it was truly a transformative experience. My journey into spiritual wellness, particularly the Soul Journey session with Adam, was nothing short of divine.From the moment I arrived, I was enveloped in a sense of peace and serenity that permeated every aspect of Canyon Ranch. The staff were welcoming and attentive, ensuring that my stay was comfortable and fulfilling.My Soul Journey session with Adam was an experience unlike any other. His profound insight and gentle guidance led me on a journey of self-discovery and spiritual awakening. I emerged from the session with a newfound sense of clarity and purpose.The facilities at Canyon Ranch are top-notch, offering a range of amenities designed to nourish the body, mind, and spirit. Whether indulging in a spa treatment, participating in a fitness class, or exploring the breathtaking desert landscape, every moment spent at Canyon Ranch is infused with healing energy and tranquility.I cannot recommend Canyon Ranch enough to anyone seeking a retreat for the soul. It is truly a sanctuary where one can reconnect with oneself and experience profound transformation.
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December 2023 by CRISTHIAN LOPEZ
This was my first job when I was 15 years old. At that time it was privately owned. I went to school with the owners' daughter. It was a beautiful place to work. The food was excellent. We were strictly prohibited from talking about who was staying there. Very private. Did I mention it was beautiful? Today, this place is a blessing to those who can afford it.
