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January 2024 by Hugo Ruthling
Amazing. Been a minute since I wore a pair of real western boots. I thought it would be very difficult to find a pair. 10 minutes and I came home with a beautiful perfect fitting pair of Dan Post boots. Did I say amazing?
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January 2024 by Verónica Aranda
Nice denim clothes
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January 2024 by Judie Crawford
Great for horse lovers. They have from Western clothing and boots to jewelry and home decor. Love getting gifts and gift cards for my son and family, who have horses and participate in national competitions.
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January 2024 by Jimmy B
Bunch of clueless people pointing in the wrong direction.
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December 2023 by Ted Tengel
I was a first-timer at the store in the evening of 12/2/23 with knees wobbling because cowboy culture is rather foreign to me. I went to Boot Barn to purchase a gift and as I stared at the literally hundreds upon hundreds of pairs of boots and apparel items, I realized that I was drowning and needed help fast! That’s when I met Frankie.He immediately greeted me with an electric smile and gleam in his eye that let me know that everything in my cowboy vortex was going to not only be fine, but AWESOME. I told Frankie what I was looking for and he, with the skill of a surgeon, started pulling merchandise from all over the store. He created some classic ensembles that turned this suburban guy into an urban cowboy ?…if only for about 45 minutes! I thoroughly enjoyed every moment of the interaction with Frankie and the entire staff. I felt like we had the store to ourselves because of the attention paid to me.Deep merchandise selections are not entirely unique these days as competition for business is fierce. What is truly unique about Boot Barn is Frankie and the staff. This was, by far, one of the most rewarding shopping experiences that I have ever had. I can’t wait to pop in some Toby Keith and get on my mechanical ????!
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December 2023 by Roman
Good experience here, met a dude named Steven or something like that. Interesting background with his bull-riding stuff. Creased my hat quite nice. Great hats and at a pretty good price and with attentive staff. Much love coming from the (WestCoast) ?
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October 2023 by Ian C.
I love the layout of this place, they have all of their sizes for all their boots laid out so you can try out as many pairs as you want to your heart's content, without waiting for someone to bring out your size from the back like at most shoe stores. Huge selection and Friendly staff as well.
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September 2023 by Adrian Ortiz
To make a long story short, I was racially profiled and discriminated against when i went to boot barn to shop. I politely asked if their was different sections for the "ARIAT" brand, noting their was only 4th of July-style shirts in small and medium sizes, and that i need XL. The cashier proceded to tell me that they were probably out, and that it was a popular brand amongst "Hispanics". I brushed the comment off and said no worries. She then proceded to tell me that "ARIAT shirts would sell out quickly, you know, because of the beans" referring to the demographic area we are in, and negatively referring to my race as "beans". I purchased my hat and left. A few weeks later i come back, thinking maybe i was wrong and overthinking the situation. This time i came in, nobody asked me if i needed help or assistance, just like the previous time. I noticed the same lady that called me a BEAN last time, walk up to a group of ladies and ask if they needed assistance as well as engage in conversation about customer service etc., and when she was done assisting them, she walked by me without greeting or acknowledging me. I decided to call corporate, and they said somebody would get back to me, but Boot Barn never did anything to make this right neither nor did they reach out. I get mad every time i look at the hat i bought that day, never going back again. RACIST ANGEL FROM BOOT BARN
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July 2023 by Valerie R.
This Boot Barn location is great! I was looking to reshape my straw hat and immediately someone came over and she do a beautiful job. My spouse and I went to the location on Broadway and had the worst experience. We will make the drive from Vail to the Oracle location in the future. Thanks again ladies.
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April 2023 by Rene Ramirez
Awesome service, great people, boots and prices. I will definitely be going there again soon.
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April 2023 by Angelo Fiore
They have a great selection of boots and clothing. The staff are very friendly and helpful. I highly recommend them.
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February 2023 by Luke Taylor
Only because you can't give ZERO. which is the exact amount of effort given by discount tire.Waited 2.5 hours , finally my phone died, so I had to ask for my keys back. Nothing had been done.
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February 2023 by Benjamin Cienfuegos
Horrible services I guess to get any help you have to meet a demograph or look a certain way . No customer service NOT even can I help you fine something. Super uncomfortable.
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February 2023 by Jordan Sandra
Monica was so incredibly nice and helped so much. I needed to exchange boots. I found a pair I absolutely loved for my wedding but I couldn’t find it on the shelves. She was so friendly and talkative and the other staff were able to locate the boot in my size!! This was such a pleasant experience, I will only shop at this boot barn location. (I usually go to the one near Broadway, but have never received customer service like this).So thank you, Monica and the other really really nice gentlemen (I’m sorry I don’t remember your name!)
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February 2023 by CopperZFX Beats
Great place first bant boots belts and buckle and anything cloth related in general
