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“The Rita Ranch store is amazing and the customer service is what always brings me back. I had a few hard to get parts and the Assistant Manager (Matt) was soooo incredibly accommodating, helpful, kind and respectful. Such a pleasure doing business at this location. I always appreciate the help they provide.”
“Prompt, courteous service! Luis ran a diagnostic on my Corolla's electrical system, didn't charge me for anything unnecessary, and went above and beyond by cleaning up the debris around my battery terminals. Thank you for your honesty and integrity, Luis. :)”
“Tucson's ultimate parts store for any capacitor, whether you need just one or many, from the tiniest to the biggest one, and they are open Saturdays too. Good Luck Everybody!”
“I have shopped at various auto parts stores across the country. Where the competitors fall short on parts and service, O'Reilly has always come through for me.”
“I went in there to replace my Samsung S22 Ultra screen and battery, and I was out of there in thirty minutes, no kidding! Kudos to the whole staff. Make an appointment online, and they send you $10 off in your appointment confirmation email.”
“A+ customer service. I was in and out with a car battery change in under 10 minutes. Chase was outstanding. Just what you want in an employee- warm, engaging, helpful, and clearly enjoying his job. Rare traits in today's workforce. Keep up the great work!”
“Great store. They do minor installations for you in front of the store like batteries, wipers, etc.. They also are very friendly and helpful and offer advice. Also, if they’re not too busy they don’t just tell you where a certain part is but they will take you back there and show you.”
“Hands down the best battery place around Tucson. Their prices are very competitive, and they go above and beyond to help you out. I’ve purchased three different batteries from them so far. I’d recommend their AGM batteries for the Arizona heat!”
“This is an excellent business. The manager has a great relationship with his employees and it makes a difference. The employees are all very friendly and helpful. I visited the store to purchase a replacement battery and socket wrench expecting to swap out the old battery at home later, but the manager offered to swap it out on the spot. The whole process took about ten minutes and the manager and employee did a careful job. I trust these guys way more than the dealership.”
“Went to pick up our battery and Eric installed it for us 20 minutes before closing & he had a customer patiently waiting since he was the only one working. Great service!”
“The staff was extremely helpful with getting a much needed part delivered from another location in town, and called when it arrived, sparing me time driving around, allowing me to get more work done on my vehicle.”
“Customer service has always been on point here all the employees here are the best. Thank you Jose for installing my battery and helping us out. The only O'Reily I will go to if I ever need anything.”
“Great store with a great staff!
Arrived in Tucson with a dead phone, went to store directly from the airport and Ryan saved both the phone and my trip!
So very grateful! Thank you Ryan!!!”
“Went there to purchase battery for brothers' car. They had exactly what I needed. The representative was very knowledgeable,friendly, and helpful.
Recommend”
“Aldo is on point and never disappoints. The staff is very knowledgeable and friendly. Keep it up!
Aldo, you will be missed. One of the biggest reasons why I never ventured anywhere else to find my parts and get them right the first time every time. If you see this, let me know where you're at. Hhopefully another parts place. And I'll follow you there!”
“Usually I’ll walk in and off top u can see the irritation or that why did u walk in my store look on the employee’s face not here. cool ,helpful,no attitude Even showed me where I could save a couple bucks ,yeah I’ll definitely be coming back”
“We went to buy oil and oil filter for our truck & when the guy (Vic) pulled our truck info up on the screen, he asked us if we had some oil at home or was this all we were getting? Come to find out we would have been a quart shy of having enough to do the oil change!! Thanks, Vic, for catching that!!!”
“David helped with putting oil into my car which was an above and beyond action. He got me what I needed. Oil filter included. Was fast and efficient with taking care of a core charge. Was a good coworker. They had a good team thing going working together. Good family feel. To many; maybe just adding oil doesn't mean alot to to me it ment the world. As I have an oil leak issue going on I needed the BIG jug. I have physical limitations and it was stressing me out. I also have a tall tuck and bad hinges to hold the hood. I imagined the struggle on the way. Once there I was at ease knowing I had someone to guide me on the which, what and how... I was going to get that the oil in. The little extra these O'Reilly employees went made such a difference in my auto experience. On top of being on point with knowledge and customer service and gave me peace, was having the help. Years back my papa bear was the one who would help answerd my questions about cars and knew all the local places to take my cars to for whatever was going on. Since he died I struggle with help and peace of mind about my cars. I ment alot and thank you. I will definitely choose this O'Reilly for my car needs.”
“O"Reilly's is the place to shop for all your vehicles needs, I give more than a 5 Star , because of their knowledge and outstanding customer Service reps . Thank you for keeping my car purring.”
“Needed a special brake hose for my car. Ordered the part around 10 a.m., and it was available for pickup by 2pm. Nice of the store manager to expedite a $20 part for my car. Great Customer Service! 2414 N Scottsdale Rd. Scottsdale, AZ. 85257”
“I am always pleased with the pleasant people that work at this store. They are very knowledgeable and willing to go out of there way to help. I am an elderly woman, and always offer to help me with whatever part I am buying .”
“Very helpful and took the extra time with me. He did a quick diagnostic reading on my car for free. He helped me with finding a great mechanic as I did not have one.”
“The young woman working here at nights really knows her stuff ? I had no clue what I was looking for but I described it and she was able to find it quick. She was great I appreciated the help.”
“Holy cow! These guys were great! I'm so happy! We bought a battery, and they put it in for us. AND, the battery was 74 dollars less than AutoZone. Thank you, O'Reilly!”
“The clerks were friendly and knowledgeable. Clean store, however I’m finding that O’Reilly has to special order a lot of parts. My lower radiator hose for my ‘05 Nissan had to be special ordered and can take up to 3 weeks.”
“I love the service provided at THIS store. I cannot believe how nice the manager is, and was so relieved when Harold was able to provide the very simple transaction I needed!!!”
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“Interstate Batteries should be a stop on everyone's list. Ken was an amazing help and quickly figured out any problems and answered any questions. I highly recommend that anyone and everyone pay a visit to Interstate Batteries, and especially pay a visit to Ken.”