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January 2024 by Priscilla Martinez
Disgusting!!! Bathrooms and the whole place looks dirty! Bathrooms are super nasty!! This place should not be open!
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January 2024 by Ren Orton
Quick service. Good Ice cream. Few spots inside to sit, but not many.
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December 2023 by Alex Schlecht
I went in to order two scoops of the 'cup of cocoa' on a sugar cone because I was driving, and a cone is easy to drive with. She scooped it out with a soaking wet scoop onto the cone while I'm watching the milky water run out of the scoop and down the cie cream, then dumped it in a cup, stabbed a spoon in it, and handed it to me. It looks really freaking gross, and she didn't even offer a refund when I said it was gross and I didn't want it. She said the ice cream was soft and just handed back to me with a qhatever attitude. Really horrible experience, and I'm really disappointed. $7 for bad customer service and a cup of mushy wet sadness with a cone and spoon on top.
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August 2023 by Nancy B
Walked in and right back on out it was so dirty! Rug was covered in hair? Floors looked filthy, just imagine the kitchen and machines. Just gross and unappetizing, disappointed!
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August 2023 by Brittney Dewey
We used to frequent this location often for a special ice cream treat. Not anymore. This place is so filthy. There are literally bug and/mouse traps in the dining area. We saw at least 4 bugs crawling in the dining area. The bathroom is disgusting and unusable. The light doesn’t work, urine on the floor and on the toilet.Several of the ice creams were too soft, suggesting they have not been kept at proper temperature. The health department should do an inspection on this facility. We will likely not go back again.
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July 2023 by Chikan Soup
great place I recommend the rocky road milkshake!
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July 2023 by E. Riley-McLain
Clean, friendly staff, good for a short outing from Picture Rocks
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July 2023 by Gina Rhine
I was satisfied at how the young man (HS aged) was patient and helped give a few tastes to my 3 1/2 year old grand daughter as it was her first time in an Ice Cream store (Covid child) What I was very disappointed in was the filthy floor. The black grout needs a power scrubber/washer. Additionally, we were there on a Sunday late morning. After a few couples left, a homeless man came in and sat to the side until we left, then approached the young man. I felt bad that we left this young man alone in this situation be we had a 1 and 3 year old to take care of. Owner should provide training for these kids in this situation. Even if they are 16, they are still kids.
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July 2023 by Natalie G.
Showed up at this location at 9:54 (6 minutes before closing) and was told immediately by the teenage employee that was sitting on her phone that it was closed. Door was unlocked, open sign was not on, and I will most likely not be returning. What a bummer.
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July 2023 by Concepcion Rodriguez
The employees are not friendly, and they lock the doors 15 minutes before the time posted on the door, and they no longer serve you!
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June 2023 by Adora Belger
We went to this location as a family after my daughter's 5th grade promotion and my son ordered a smoothie. The worker rattled off the flavors and my son didn't understand her so just went with the last choice which was Mango. He took a sip and it was not good at all even my husband made a face. So we took it to the counter still full and he asked for a different flavor. Mind you he has Adhd and ODD so keeping focus is hard. After they made the new smoothie they made us pay for that one too! I was annoyed because from what I understand if you go somewhere and do not like something that obviously tastes awful they will make something else. Am I wrong. We won't be back.
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June 2023 by Tommy Soto Hernandez Jr
Ice cream was delicious and service was great, but the lighting in the restroom needs to be fixed ASAP
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May 2023 by Cindy Farmer
We went into the store and it was disgusting. Very dirty, the freezers are in need of defrosting as they are covered in ice. Ice cream flavors are mixed into other flavors, the display window and front windows look like they haven't been cleaned in a long time.
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May 2023 by Christy Wilhite
I’ve been coming to this location for along time, and I was surprised they have old ice cream on the bottom of their freezer. The ice surrounding the ice cream is dirty and the person serving us had, his one glove on the hand he was using. Hands looked dirty but I think it was polished. Do better management clean up your coolers
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May 2023 by CD f
We went into the store and it was disgusting. Very dirty, the freezers are in need of defrosting as they are covered in ice. Ice cream flavors are mixed into other flavors, the display window and front windows look like they haven't been cleaned in a long time.