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August 2023 by Kelly C.
Had all my business accts and personal accts with 15 days notice because they didn't like who we rented our office too. (Political) Our businesses and personal accts ran millions thru Bank of the West. When BMO merged or took over we were no longer valued customer. We even got locked out of online banking almost immediately. Took months to fix. Take ur hard earned money elsewhere. If u have legal licensed business and lots of money the banks should just be happy u banked with them for 20+ years. When u find out real reason u may want to move ur accounts before they r run out of AZ.
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May 2021 by Jennifer D.
I recently started doing business at this bank by virtue of my Grandparents having a trust here. Because I am the Trustee of all of my Grandparents assets, house etc and the Trust is with Bank of the West I have been needing to come in several times in the last month and I couldn't be happier with the customer service, competence and patience of the people that I have had experience working with. I brought in a large Cashiers check this afternoon and the Banker, (Tasha) suggested and took her time to call and verify the check was good. I appreciate her taking that extra time and made me feel like she was taking care of me and the Trust. The bank tellers have been efficient and super pleasant! I especially appreciate this with dealing with a sensitive time. Thanks Bank of the West! Your team personifies what personal and great Customer care should look like.
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February 2021 by Ann Rodgers
I have been working with the Bank of the West, and Now am reinstating my account Online, to have a dependable Credit card andAs a Survival teacher, hope Others keep our Country Safer after our Elections and True Service here!