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August 2024 by Don P.
Doctor Grove has given our English Bulldog the best care. We use to take him to a nearby Animal Hospital that only appeared to care about the money and not the dog. The hospital wanted to perform costly but not necessary surgery on our dogs leg. We didn't bring him there because of his leg, we brought him there because he was really sick and could barely breath. We did not think he would live much longer, so they recommended that we should think about "end of life" options. We then decided to take Dozer the Bulldog to ABC on Craycroft Road to see if they could do anything for his extremely labored breathing problem. Dr. Grove really cared about making him better and prescribed medicine that really turned him around and he is now almost back to his old self. Dr Grove also recommended getting a brace for his leg (something the hospital never mentioned to us). We are very thankful to Dr. Grove and all the staff at Animal Birth Control as they were all amazing.
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July 2024 by Kaye S.
I took my dog to the ABC Low-Cost Pet Care Clinic on Craycroft and was deeply disappointed. Previously, I had gone to the ABC vaccination clinic on Broadway and had a positive experience, which is why I chose to try this particular clinic. The office visit/exam fee was $45. Normally, with any vet clinic, this would include palpation of the dog's body to assess organs and muscles. Normally, they also look in the pet's ears and eyes. Not so at ABC clinic. The vet assistant (the person who led me to the exam room) looked in one of my dog's ears as an afterthought just as she was leaving the room. I can't even say she looked. She pointed a device in the general direction of one ear and exited the room. The concerns I had listed on the form included dental, occasional limping, sensitivity when being picked up, occasional cough, paw-licking, etc, so I think a brief general physical exam was warranted. I also had asked for his nails to be clipped, but when they told me it was $25, I changed my mind. At the ABC vaccination clinic it was $20, and groomers usually charge $10. The vet looked in his mouth and listened to his heart with a stethoscope. She said he had a heart murmur. When I asked "What's that?" she shrugged and repeated "A heart murmur!" (like, duh, any idiot knows what a heart murmur is!) She then said that if his heart is enlarged, they would put him on meds, and if not, they could use anesthesia for dental surgery. I was consoling and holding my dog to keep him from jumping off the table and bolting, because he is terrified of vets and groomers. Therefore, I couldn't look up 'heart murmur' to determine its definition and implications until I got home. I know he had a very rapid heartbeat, because he was panicked just by being there.
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January 2024 by Karla P.
I've always had a positive experience here. The staff are super nice and I feel my pets are well cared for. I had to put my 16 year old dog down a few months ago and had 2 doctors and a vet tech in the room with me and my family. I felt touched that they were crying alongside us.
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December 2023 by Allen D.
ABC provided my dog with excellent care. The appointment was honored within 5 minutes of the scheduled time, so no waiting involved. The medication provided worked almost immediately and both dog and owner are happy.
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November 2023 by James M.
Our appointment was at 8:15, we were early. They were late. Forty-five minutes late. We have been coming to this place for five years. We have always have our three dogs immunizations done here. One of our babies has a dietary problem which requires her to eat special prescription food. She even had a very expensive surgery by a specialist. Kidney stones and bladder crystals sometimes UTIs. So when it is time to have her yearly exam for the prescription food we have been bringing her here (for five years) because of course it is less expensive than real veterinarians. These people have a five year record of examinations, prescription records and immunizations. The doctor comes in and immediately demands a urine test even after she is informed that she had two urine tests done five and six months ago with a real vet. We provided her staff with the name of the vet where the tests were performed and reiterated that we come here every year for this exam. The so called vet here said they need to know why she needs the prescription food. We politely asked her to check the records (past five years remember) as I am sure they don't issue prescriptions without the reason why. The so called vet ran out of the room without any explanation. The vet tech then came back with the news that her real doctor was in surgery and could not send her records. Really, it takes a doctor to fax a dogs medical records? With this being said I asked the third person to enter the room "what does your medical records say"? Apparently they did not say why they prescribed the prescription food. Of course we told her and of course this was not sufficient information for her. We are very upset about this whole deal because we believe that the so called vet was only trying to pad our bill with unnecessary tests. We had to leave without any prescription for our baby.
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October 2023 by Matthew K.
Abc gave my buddy, Buster wonderful care and I will be bringing him and my other dog there forever!!!! 5 stars ,but only because I cant give more!!!
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June 2023 by Michelle M.
Be prepared that first come first serve is not true at all I was there at 745am for opening by 9am the second person in line knowing it was going to get busy and I still needed to be at work (had asked my supervisor if it was alright to be late) and the staff comes out at 845 to start checking people in when I explained it was my first time at this location I was told to go to the end of the line which now had over 25 people and my dog was getting very anxious with all the other animals.
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June 2023 by Miriam K.
This is a shout-out and great big THANK YOU!! to Dr. Groves at ABC/Craycroft. She's the best and I say this having owned many, many pets over the years. My dog is 12 1/2 and has dementia, resulting in sundowner's syndrome. Just like humans, this causes her to panic and pace starting in late afternoon. It's just awful. Well, Dr. Groves called me (yes - she called me!) with suggestions of meds to try. She went through the list and determined not only the best option for us but where I could purchase it for the most reasonable price at a local pharmacy. Who does that these days? I appreciate her compassion and her skill so very, very much. ABC is fortunate to have her on board and so am I!
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June 2023 by Melissa O.
Great receptionists, great techs, and great vets. Last year I had to let one of my babies go to the rainbow bridge. They were all very compassionate and Rhea went in peace. She'd been having some difficulties for a couple years. Other places ran tests and they all came back normal. Here they ran tests that they wouldn't normally do with a 4 year old and found the cause. Letting go of a baby I saved from death as a kitten, one who had a larger than life personality even though she was tiny, was so so hard. But at least we knew what was killing her in the end.
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May 2023 by Marcella H.
Absolutely amazing!! I took my dog for an ear infection & they were great! I have a trouble with my dog as he's very reactive & aggressive but they took such great care of him & were very patient. Highly recommend!
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January 2023 by Nina B.
ABC Pet Care Clinic has been my dogs' regular pet clinic for the last four years. I had both of my dogs neutered and all physical exams done here. My dogs also get their vaccines at the central location. They keep it very affordable! Dr. McDole has been my dogs' provider ever since their first visit and is very professional. He has great bedside manner and explains everything thoroughly! He takes his time examining my animals during their check-ups and you can tell he cares about his patients. I brought my dog in for an x-ray and he had the technician take multiple x-rays, so he can give me a better diagnosis, at no-charge! The front desk and staff are also great! They happily greet me whenever I enter the clinic and are always prompt when checking me in. The technicians are very educational and informative when I have questions. I recommend this clinic to anyone looking for an affordable clinic with caring and kind providers and staff!
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January 2023 by Megan M.
The staff here is exceptional. I love having peace of mind when bringing my pet here. It's very easy to call and schedule appointments but please be mindful and schedule accordingly because they can get busy. My dog had his teeth cleaning here and it was the best. Can't beat the prices and care here! Even though we live 30 mins away we will be a returning client!
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January 2022 by Nikolai S.
Excellent service to the community. I have been taking my Australian Shepherd here since he was a puppy. They have always taken great care of him, and the prices are very affordable. Would highly recommend!
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September 2021 by Linda K.
Worst place i've ever been to. Don't go there unless you have plenty of time to sit around waiting, EVEN WITH AN APPOINTMENT! No water for my dog either. I had to call them twice while waiting in my car to remind them i was there to get in, then waiting more in the room while my poor dog paced and barked the whole time. Had to knock on the door to find out what was going on. Vet finally came in and argued with me. I left!!!
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May 2021 by Gretel V.
Very upset with the service! If i could leave a lower rate for a review i would. My cat was unnecessarily cut on his leg and has a huge scar that i just found on him. I took him to the vet out of concern and ended up paying $100 for somebody's carelessness. Will not be returning here ever and do not recommend at all. Not to mention a horrible manager at that!
