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March 2024 by Lili S
Doctors are very professional. Had a great experience!
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March 2024 by Coco Loco
Great service. Outstanding Doctor
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March 2024 by Laura S.
Personal care from the professional Optometrist and staff.
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March 2024 by andrea hernandez
While the doctor and staff are very friendly, this location is very unorganized and SLOW!!! The first time I went a year ago, the office was moving so slowly that after and hour and a half, I still hadn't finished my eye appt. The customer ahead of me was also irritated about how long the process was taking. The doctor said she would order some trial contact lenses for me and that it would take 2 weeks. A month later, I still hadn't received a call about the contacts. I called them to find out the status, and they hadn't even been ordered! They ordered them that day, but that meant another 2 weeks for them to come in. I went to them again this year for my yearly check (only because of my insurance), and I am having the same problem getting the trial contacts that the doctor ordered. It's been well over a month and still no call from them. I called today, and one pair has come in and yet I never received a call from them. The receptionist said that the second pair hadn't been checked in yet, and that they don't send a text notice until both pairs are in. It makes me wonder how long the second pair has been waiting to be checked in. In addition, the doctor did not notice the white spot on my iris while doing the exam. It wasn't until she was done that I remembered to ask her what the white spot was. She looked again with her equipment and said she needed to refer me to a corneal specialist. Not a problem, but why didn't she notice it while doing the exam? What if I hadn't noticed it? I've been going to the corneal specialist for over 6 months now to keep following up on the issue, but wouldn't have been referred to them if I hadn't said something to the doctor. I won't be returning to this location, and will probably go to the one on Oracle since it has good reviews on Google.
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March 2024 by Terri Berkinson
I was very pleased with the service from the check in to the check out and payment/ Everyone is very understand and took the time to explain every thing to me in detailed
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February 2024 by Steven Valbuena
Have been going here since a kid and always have received excellent service. Thank you !!
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December 2023 by Alex Khoo
Excellent experience at Cortaro outlet. Georgia attended to us for my kid to get a new pair of glasses. She is very patient and helpful to help us look for a new frame as my kid frame broke during a basketball game. Excellent job Georgia, keep up the good work !
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December 2023 by Gee Naa
Great experience 5/5! Doctor and staff were friendly and efficient. The place is well organized and the prices cannot be beat. I have always bought sunglasses but after trying the transition glasses I don’t think I’ll ever need sunglasses again!
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November 2023 by Samuel
Great experience. Was in and out within an hour and was able to make an appt the same day. They even had my contacts in stock to try. Friendly staff and will be returning next week with my sister for her exam.
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November 2023 by Debbie Jo Wilke
Georgia at America's Best at 5860 w. Arizona Pavillions was absolutely fabulous at customer service...very fun, bubbly and helpful.....I have bought 3 pair of glasses there now and will do it again!Thank you Georgia!
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October 2023 by Roberto Finale
Great experience. Was in and out within an hour and was able to make an appt the same day. They even had my contacts in stock to try. Friendly staff and will be returning next week with my sister for her exam.
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October 2023 by Andrea
Georgie was authentically friendly and a huge help to me throughout the whole process when I came in for an exam and choosing a new set of glasses. She approached me when I was browsing the frames (cluelessly!) and helped choose the best ones for my face. After the exam she was ready with the frames and went through exactly what my insurance covered. Every employee I came into contact this day was most excellent I would have to say.
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October 2023 by Joanne Mantz
Georgia was very kind and caring and interested in helping me in every way she could.She was excited to help me pick out a frame for my glasses that were right for me, and I was grateful because I always have problems deciding.She enjoys what she does and it meant a lot to me.
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August 2023 by Vanessa Machado
Great experience here. the doctor and tech were friendly and explained everything. they have retinal photos for an exrra fee but i was told its important for the health of eye. i was shown the photos and it was cool to see the inside of my own eye. doctor explained everything and is very kind. the sales people were patient with me, showing me different options. it came out cheaper to use their deal instead of my insurance which saved me a lot of money. i got my glasses and love the transitions. *now i no longer need sunglasses).
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August 2023 by michael carey
I strongly dislike having too give this place a bad review. But I paid almost $200 for glasses AND contacts. The frames I got back were NOT the ones I had picked out. Never even got the contacts, they had no idea what I was talking about. I'll be going somewhere different from now on. BE CAREFUL IF YOU INTEND TOO USE THIS PLACE!
