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March 2024 by Beth D.
Not great service. Was hoping to find new Naot shoes but they didn't have any in stock.
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March 2024 by Willie G.
I was assisted by Chris M. today and I have to say I would love to see thousands of Chris's throughout Tucson! I have never had better personal service anywhere in Tucson. Tucson has lost it's ability to offer even mediocre service anywhere you go, but Chris, you sir are outstanding. Tucson businesses should send there people to watch you and learn! Thank you
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February 2024 by Krys G.
I can't tell you how amazing this shoe store was. The staff went above and beyond in helping me. They carry all the latest styles at reasonable prices. If you have any kind of foot problems or issues. This is the store for you. There are also accessories to browse at. There is also a small clearance area in the back. My sister ended up buying two pairs of shoes and I got a purse.
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December 2023 by Duncan B
Wow! Five shoe specialists greeted me with smiles. I only needed laces. They didn't have the ones I needed and searched nearby stores online for me. In the meantime a fellow customer engaged me. I recognized her as a font of wisdom. Her daughter suggested I not encourage her. We all got laughing. Such a pleasant place, Alan's Shoes. Thank you!
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December 2023 by carrie jean
Sabrina was very helpful in finding the right products and shoe sizing. Mentioned Alan Shoe House special so that I received a great price on my new New Balance shoes. Thank you Sabrina!
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December 2023 by Donna Marie T.
Today I visited Alan's Shoes on Oracle. As soon as entering the store, Sarah... one of the employees... approached me and offered to assist. During my time there, selecting a variety of possible shoe choices, Sarah was attentive and incredibly knowledgeable about shoe brands and my personal walking/comfort needs. I was impressed with the service Sarah provided... and I was appreciative that Alan's Shoes is supporting our community during this holiday season.
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November 2023 by Maureen Burke
I love Allen’s Shoes!!! I am from Montana and I was visiting my sister in Tucson last week. I always look forward to going to Alan’s Shoes as they have the BEST selection and service. And they never let me down!!!When I walked into the store I was cheerfully greeted by Sarah. I was specifically looking for a pair of boots. Sarah ended up selling to me three pairs of shoes!!! She was so friendly and knew specifics as far as size, looks, and fit. I could not be happier with what I bought! Sarah, you can never leave Alan’s!!! I will be back!!! Thanks for the great shoe experience!!Sincerely,Maureen BurkeP.S. Sarah even mailed the shoes to me as I had no room in my suitcase.
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November 2023 by Patricia Stern
My feet are horribly difficult to fit. I have been 3 times in the past two weeks to Alan's on Oracle Rd. to try to find shoes that fit and are comfortable. Chris M. worked diligently with me for over 2 hours, bringing out various brands and sizes of footwear to help me find a shoe that really fit. He was cheerful, patient, knowledgeable, friendly, understanding...I could go on. He made shopping for footwear the best experience it could be. Where else would you ever find service like this? And by the way, it had been some years since I'd been to Alan's. The store now carries a much more diverse offering in styles than they used to with much more variety to choose from than before. I highly, highly recommend this store!
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November 2023 by Tamila Willis
I received the best help from Sarah. She was very knowledgeable and kind. She spent time with me and provided excellent information and did not pressure me to purchase anything like so many there sales people. I have had such a great experience with the shoes and insoles She recommended. I definitely recommend Alan's Shoes and since Sarah was so amazing, I'm sure they hire excellent people just like her.
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November 2023 by lydia -
Wonderful experience with Sarah at the North Oracle store. She spent a good period of time helping with fit, as well as giving educational tips. Travel to rainy climates is coming up, and I walked out with a couple of pairs of perfect shoes and comfy added insoles. Walking and hiking long days will be a pleasure because of Sarah's knowledge and caring.
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October 2023 by I Gonzales
My husband and I went into Alan's Shoes because we knew they had a variety of comfort shoes. We were not dissapointed!Perhaps the best surprise was the employee that helped us, Robyn.He was incredibly patient with us. He was very knowledgeable and knew what shoe would work best for each of us. After fitting us for orthotic inserts, he brought different shoes for us to try on. I'm happy to report, our foot pain is almost non-existent now!Thank you, Robyn! We will definitely be back!
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October 2023 by Elaine Snyder
I love this shoe store! I have been purchasing shoes there for over 25 years. I always know I will get dedicated, customized service from the staff, and find shoes that are comfortable and stylish. Very grateful to have this level of service, and these kinds of quality products available!
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October 2023 by Lola Wachter
I went to Alan's shoes for a pair of tennis shoes that I could wear at work. Sarah was very helpful, she was able to tell me about differences of shoes, and measured my feet for a best fitting. She made my shoe shopping experience very easy and comfortable. Thank you!
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September 2023 by Lynn Radler
Love this store! I have to wear wide sizes in shoes. Great shoe selection and quality. Customer service is amazing. Sarah helped me with a cute pair of boots, got them feeling just right with some new inserts to make them fit perfectly.
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September 2023 by Erika Mitchell
I came in an hour before they closed and was last minute emergency shopping for comfortable sandles to wear on a 2 week sightseeing trip to italy. I was immediately greeted by a red head gentleman. He was so sweet and calm, even tho I'm sure I was fairly extra. He waited patiently while I tried on different styles of shoes and then guided me to Ecco sandles after he figured out what style would make me happy. He also waited patiently while I took pictures of my final 2 choices on my feet and texted the bf, sister and a few friends to help me decide the color and gave me his opinion without being annoyed. The manager even shared his opinion and didn't seem impatient or annoyed. I bought a pair and left. By the time I got to my car, the salesperson left too, so he did all that without rushing me or being annoyed. I still love the shoes. I wore the heck out of them while I was in Italy and look forward to seeing how far I can abuse them ? I will definitely return to this store!
