Mark's Ace Hardware is a customer-focused hardware store that goes above and beyond to ensure customer satisfaction. The employees are known for their exceptional service, friendliness, and deep product knowledge. The store is well-stocked, clean, and pet-friendly, making it a unique and enjoyable shopping experience. Customers appreciate the store's willingness to price match and special order items, as well as their ability to quickly diagnose and fix issues, even with complex items like remote car keys. The staff is praised for their helpful suggestions, such as providing a solution for raising a desk to accommodate a wheelchair. Overall, Mark's Ace Hardware is a highly recommended destination for hardware needs, with a focus on providing an exceptional customer experience.
Instead of spending $100 on another remote car key, Mark's Ace Hardware figured out why it it wasn't working and fixed it!!!! Much thanks (and savings)!!!!!!!!
September 2025
Best ACE Hardware in Tucson. Friendly and knowledgeable staff. It's also well stocked and clean. They exchanged a new garbage disposal for me even though I would of understood if they didn't. Try it before going to a big box hardware store.
September 2025
Great little store. I like that they carry RC trucks and parts now.
