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November 2023 by Jennifer Nakaija Esparza Benijeh
no stars if possible. took vehicle in for air conditioning repair. They had to test for leaks?? anyhow result is it would cost $4300. Ok we say then as they are fixing that they state the powersteering is going out that would be a $700 dollar fix. Ok we say. Get our vehicle, after taking it home (3 miles away) our vehicle sits because we really do not drive this vehicle much. Two days later and having not been driven it looks like there is something leaking out or is it from the work? we don't know.. So we drive it for 1/2 hour and it starts making a strange noise only upon acceleration. We call they say bring it back. Then after having our vehicle for another two days they say it is the brake fluid leaking. It will be 1200 to fix. We just paid them for a $5000 dollar work another 1200 is just crazy. We decide to wait on the 1200 and to pick up our vehicle and when we try to drive it's steering is so difficult. They say it is because of the braking system. Now the man never speaks to us he just tells the front office girl what to say. He just keeps passing along messages to her. I think to myself, " he can tell her these things to say but never just walk over and talk to us directly??" So now the vehicle has two strange leaks, Two strange sounds, does not steer properly. When we originally brought it in for just the air conditioning and nothing else was wrong with the car. We took our car to brakemax who said it looks like only a hose was replaced for the powersteering and AASTRO charged 700 to replace a hose??? I wonder if the $4200 air conditioning fix was really that much work?? They are terrible at communication and looks like terrible at their job. Thieves maybe? Unprofessional. Saboteurs maybe? Beware, hold onto your cars and money from this business. If business is the right word. Oh and vehicle currently at brakemax and we don't know what other damage there may be. I will post an update when I find out.
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August 2023 by Eric Bradley
Apparently, the owner wasn’t happy with my review not being detailed enough, but I’m happy to update with my specific experience at their wish.This shop scammed me and tried to steal several thousand dollars from me through a well known scam in the area. Basically, they’ll get you in the door by saying they’re happy to take a look at what’s going on, taking apart your transmission, then saying “lol okay now pay us thousands to rebuild it or your car is toast”Vile and despicable business practices, and this company deserves every bad review on here. These guys definitely put the “AAS” in “ AASTRO”. Don’t believe me? Check out the owners childish responses to legitimate complaints.Specific enough yet?
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August 2023 by Tim Morrison
I had an appointment there this morning to have my transmission service. They were unable to do it due the work do to the fact they didn’t even have an open Lift, they completely screwed me over by putting me behind a day and work.Service: Transmission
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May 2023 by Tina Riehle
Great service. Professional. Kept us posted every step of the way!
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April 2023 by J.R. R.
Everything went very well - we were constantly given status updates. Vehicle was done on the date we were told. Plus, when it was all over, there was a goodie-bag in the vehicle when we picked it up. Pleasant surprise! Emily and Adam are friendly, knowledgeable, and great!
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April 2022 by Albert Varela
My daughter was taken advantage of ! ! ! Prices jumped to almost two thousand dollars when she mentioned how badly she needed the vehicle she is eight months pregnant shame on you aastro
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March 2022 by Renada Bertram
Anyplace that cannot give you a diagnostic fee when you ask for it--RUN. Not only did I pay 225$ to not have the issue fixed (this is JUST diagnostic and they will NOT apply it towards your repair) they wouldn't fix the airpressure in the tires as a courtesy after taking all of this money. Never ever again. I regret going here please pick any other place to fix your vehicle.
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September 2021 by Clayton Lull
13 weeks to rebuild my transmission. Reverse slipped after rebuild. It went back in for repair and 6 weeks later they still couldn't figure it out. Made them stop work and picked up my vehicle. The manager is unprofessional and will not call with updates. When you call he has forgotten what was 2 days before so you get more bs about you repair. I definitely don't recomend. Over $7k and it still don't work properly.
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June 2021 by Dorothy Callihan
I have a 1998 Jeep Grand Cherokee that I have been bringing here since 2002. In recent years after my vehicle pasted 15 years in age and 160k miles, they have always told me about other issues they find when I bring it in for the periodic oil change. I have never felt ripped off because they show me what is wrong. While it never feels good to go in for an oil change and come out with a much bigger bill, I realize more parts wear out or deteriorate when a vehicle gets old. I also believe in fixing problems when they first become apparent so I don't get stranded out in the middle of nowhere. Their service is why my Jeep is still going strong after 23 years.
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May 2021 by Peggy Shanks
They "fixed" husband car, and it was worse when we got it back than we had it towed there and the refuse to look at it again with us paying another 300 after we just gave them close to a grand!! Come to find out they did not replace all the bolts they took out and the car about caught on fire before 2e figure out the issue with the bolts.... would not recommend this company to anyone!!!!! Don't go here ( to the response my husband and I do not have the same last name) schooley is his
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April 2021 by Francisco Acosta
DONT NOT GO THERE I TOOK MY CAR 3 TIMES IN THE SAME WEEK , THEY ARE VERY UNPROFESSIONAL I HAVE A VIDEO ON HOW I WAS RIPPED OUT MY CAR PUT ON THE STREET AND HOW I WAS ATTACKED BY ONE OF THERE EMPLOYEES DON AND OPERATIONS MANGER SPEEDWAY AND CRAYCROFT
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April 2021 by 王啸
This place is full of scam!!!I just wanted to change oil, but they recommended that I need to replace the struts and shocks of my car, IMMEDIATELY! The mechanic was trying to convince me for about 20 minutes. And the estimated price for the replacement is more than 2000 dollars!!! I refused it.Luckily I went to another auto repair store for an entire inspection of my car, and the mechanic told me the struts and shocks are TOTALLY FINE!!! See the picture below.Now I realized this place was telling lies to make money!!! This is auto scam!!!Please please ask for a second opinion of another professional before you make any decision to repair your car here. Most probably you will be fooled by this auto repair shop if you are ill-informed.Stay away from this scam shop!
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April 2021 by Manny Gutierrez
If I could give no stars I would!!! Came here to get an transmission fluid change for my 04 Expedition that was slipping gears. I told them multiple times I only wanted to get the filter and the fluid changed but Christian insisted they were going to do it the “right way” with a diagnostic for $255. Kept it overnight said they were gonna call mid morning; I had to call them at 1 pm to get an answer but then they wanted to do another diagnostic for another $250 because they found out it was “internal”. Literally what I asked them to check in the first place. Highly DO NOT RECOMMEND. Deserve a big fat donut “0”
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April 2021 by D Pasco
Helped me out to get my truck fix and back on the road....thanks guys white Nissan
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April 2021 by B Hicks
So I went in for an estimate and the guy wanted to charge 4k for a new set of fuel injector on a 2001 suburban.crazy rip off crew don't waiste your time , desperate equals quick to rip you off
