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October 2024 by Sophie Maxwell
5 star collision had great service from start to finish the dispatcher was kind, professional, informative and dispatched the towing services seemed like while I was still on the phone. Jose got there in a timely manner was extremely helpful, professional had a great attitude, 10/10 great customer service. Highly recommend
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August 2024 by Xyla Brabazon
5 Star Collision Center has been the best. They gave us updates constantly. We were originally told our car would be ready for pick up on August 22nd. But I got the call saying it was ready for pick up today. So instead of going almost a month without a car they got it back to us in about a week and a half. On top of that when we picked up they had cleaned our car inside and outside. I would 100% recommend 5 Star Collision Center. The team was super amazing and helpful.
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July 2024 by Raquel Torres
The front desk women was friendly and professional. They gave me a estimate for my car. Made a appt will post the actual review then..
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July 2024 by E M
5 Star went above and beyond. Excellent customer service. Would recommend and use again if needed.
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May 2024 by frances felix
This place was Fantastic in repairing my car. Not to much parking but great otherwise. Office is like home away from home. Natasha was wonderful in customer service dept. She checked me in for car service n explained what would happen step by step for the car repair. The team or repair guy did an Outstanding job n painting was 99% matched. My vehicle looks fabulous. The did a semi cleaning inside n did my tires. Looks like a new car. Thank you team members! I fully recommend 5 Star Collision for body work n such. Car was done in two days n got a vm to go pick it up. 5Star u deserve a higher rating so here goes?????????? ?:)
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April 2024 by janette valenzuela
I had the best experience with them. They were in contact with me through the whole process of fixing my vehicle. The customer service immaculate and my car looks good as new. Thank you 5 star!!!!!
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March 2024 by Raul Castillo
At 5 Star Collision Center, my experience was elevated by the standout service and genuine care of their team. Joyce, with her incredible kindness, patience, and welcoming presence, not only made my visit pleasant but also memorable. Her grace and beauty, both inside and out, set a warm and inviting tone right from the start.Hector’s honesty and authenticity in handling the logistics of my car repair were refreshing. His transparent approach not only fostered trust but significantly enhanced the customer experience, showcasing how critical integrity is to 5 Star’s success.The skilled mechanics, while working behind the scenes, are undoubtedly the backbone of the company. Their meticulous work on my car underscores the high standards 5 Star upholds.Together, Joyce, Hector, and the mechanics represent the best of 5 Star, proving that the heart of their business lies in exceptional service and genuine interactions. Their collective efforts not only repaired my car but also built lasting trust and appreciation.
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March 2024 by Raul C.
I had an outstanding experience at 5 Star Collision Center after my 2023 Hyundai Santa Cruz needed repairs. Right from the start, Joyce at the front desk made me feel welcome with her exceptional patience and kindness. Her customer service was top-notch, setting a high standard from the get-go. Hector handled the logistics with unparalleled professionalism, making complex processes seem straightforward. His dedication to excellent service and attention to detail was evident throughout, ensuring my car was in the best possible hands. The mechanics at 5 Star, though I didn't meet them, must be commended for their craftsmanship. My car looks brand new, a testament to their skill and dedication. Their work on my vehicle reflects the high standards of 5 Star, making it clear why this place deserves its name. A huge thank you to Joyce, Hector, and the mechanics for turning what could have been a stressful experience into a seamless one. 5 Star stands out not just for its skilled repairs but for the exceptional service provided by its team. Highly recommended for anyone needing car repairs.
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February 2024 by Ryan Golb
Excellent service. Professional and accommodating staff. Great experience overall.
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January 2024 by Javier G.
Stopped by for a recommendation on what to do about a wear spot on the center hub of my steering wheel (a remnant of the overuse of hand sanitizer). Although 5-Star was not able to repair the problem without replacing the part, Francisco referred me to an upholstery shop which was able to help me. Thank you, Francisco!!
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January 2024 by Adrian S
If more stars could be added I would. From the outstanding customer service to the detail in their work and frequent updates, this shop is top notch! I couldn’t have asked for a more stress free experience. Thank you so much to everyone at 5 star collision!
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November 2023 by Lee Korrell
Very professional
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November 2023 by Rosie Navarro
Friendly, professional, detail oriented and kept me in the loop every step of the way. Thank you for getting my daughter's Honda back on the road
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November 2023 by Jorge Acosta
Really profesional and on time with repairs.
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November 2023 by Elizabeth Tapia
Did an amazing job, car was done pretty fast, even detailed my car. Looks brand new.
