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May 2025 by Espie Sanchez
I came into the store Very sad due to my Broken phone. I couldn't access anything on my phone but Luckily Rocio H Was there to save my day. She went above and beyond to help me. Not only did she assist me but she was sure to share with me her store deals. Which I'm thankful because I left with a brand new tablet for a great price. All in the end I left very happy and satisfied. I love how Rocio was able to multitask all while still keeping a smile on her face and making me feel my situation was important. Thank you Rocio.
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May 2025 by Arnoldo Castro
Rocio help to me on everything.. she take time to explain to me about plans an services.. thank you.. 10/10
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May 2025 by Jacquelyn Currie
I cracked my screen and had to get a new phone, Rocio H. helped me out and was great! Fast, friendly service ☺️
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May 2025 by Mohammed Dalawi
Great customer service rocio was the best help me out with for my new purchase on my new phone and on my Gmail and I am very thankful for that
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April 2025 by BLK
Very poor customer service the girl with the braces very snotty customer service is not her strong suite
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December 2024 by Oscar Perez Gaytan
Great service. Our experience was really good. Personal at this store gave us a nice service. Thank you. Very recommended.
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October 2024 by Lorena leos
Store was closed during business hours. 12:00pm on Saturday 10/26. Found the store in Google maps since I needed to update account information. Update Google information not happy at all 😡
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February 2024 by Gary Diaz
No help with my new phone
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April 2023 by Erica Magana
My family members were given not just not good service you would expect, the were discriminated against. Jessica told my family member because if his ID, “he wasn’t able to get a certain price because if his ID” very discriminatory. I called to complain and the district manager who works there “Biana” gave me the run around, wouldn’t let me talk, face excuses about her employee. That she just started working, her head wasn’t were it needed to be and that all because she was pregnant. Giving excuse after excuse if why her employee was not just giving bad service but discriminatory against customers. She seriously told my mom “my mom is also Mexican”
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September 2022 by candace nichols
I went in this store today to upgrade my phone from a Samsung A20 32GB phone and they gave me 2 options and one of them was a Samsung A13 64GB. I get home to set my phone up and the storage said 32GB! I went back and they say " no refunds" they pretended like they didn't remember what they said. I got upset and they didn't care and ask me to leave store. FRAUD
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July 2021 by Eric Gutierrez
Bought a revvl phone for emergency purpose. Did not like it phone doesn't take pictures good, phone apps for pics are not. Went in take maybe pay more for another phone they said no return service I only had the phone for less 36 it sucks. They couldn't get me to upgrade or help with a return service. They wanted me to use the insurance and wait a few days my job consist on using my phone.
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September 2020 by Salvador Castro
Great customer service
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December 2019 by Rebecca Jones
Arrived to this location for help with my phone, young man that was there was not being very helpful was being rude , Will be taking my service else where
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August 2019 by chris leto
I really like this store plus MetroPCS is the best phone company hands down
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August 2019 by Jose Benavides
Great service.
