Walgreens is a well-known pharmacy store chain that offers prescription drugs, over-the-counter medications, health and wellness products, beauty items, household essentials, photo printing services and more. It provides convenient access to essential healthcare needs. Some staff members, like those in cosmetics at the Guadalupe and McClintock location, are described as wonderful, helpful, personable, kind, attentive and willing to go above and beyond. The pharmacy drive-thru also receives praise for impressive service that comes through in a short amount of time. However, several reviews indicate significant problems. A common criticism is the policy of closing the pharmacy for lunch in the middle of the day rather than staggering breaks, which is seen as not caring about customers and failing to provide decent customer service. Reviews state that Walgreens and CVS both have the same problems, which are considered unsafe for consumers. There is a call to hire enough people to avoid these issues. Due to these operational policies, some customers express they do not have high expectations and are researching other pharmacies. The business hours for the pharmacy are Monday through Friday 9am-1:30pm and 2pm-9pm, Saturday 9am-1:30pm and 2pm-6pm, and Sunday 10am-1:30pm and 2pm-6pm.
Needed a prescription urgently and they really helped.
January 2025
Jennifer who works in cosmetics was so wonderful and helpful. During the holidays when it's more hectic and stressful she was so personable, kind and attentive. It was genuinely appreciated!
December 2024
Kudos to Sam at the drive-thru pharmacy at the Guadalupe n McClintock location. He went above and beyond to investigate why my prescription auto-fill did not go through n to my surprise there was a text the next morning stating my prescription was ready. He came through for me in a short amount of time. I was really impressed!!!
