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October 2024 by Nickole Raskey
Aryanne is amazing and helped me find a skirt I’ve been looking for everywhere because it’s sold out. She went above and beyond and found it at a different location. Amazing
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July 2024 by Corinne
Was at the Tempe location today and dealt with the rudest two “sales associates” I have ever come across. Was prepared to drop $500, but after dealing with the two counter people, I left everything except the gift I needed to buy. Asked if there was a bathroom and was told “no, go ask next door”. It wasn’t just the answer it was the way it was delivered. Urban Outfitter, for the prices you charge do better hiring your help. I won’t be back, there are way too many other places I can spend my money!!
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July 2024 by Madellen Szymborski
They said they close at 7 but when I went at 6 they were closed??
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January 2024 by Cindy Schwank
It's clothes... ; )
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January 2024 by Megan Herschfelt
Cute Y2K stuff on sale right now
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October 2023 by Taylor
Been shopping here over 10 years since I was in highschool and always love it ❤️ just wish there was a bigger men's section ?
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October 2023 by elizabeth yurth
Always fun finds
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October 2023 by Catcatcat
I love URBN as a company but I have to be honest that this is the worst store I’ve ever been to. I walked in with stuff that I wanted to return, 4 people were at the front desk yet NO ONE greeted me. They were all chatting among themselves and sitting on the table. As a former employee myself, I know that URBN employees are not allowed to sit when customers are present, let alone sitting there talking and totally ignoring me. Finally a dude with tattoos approached me and asked if I needed any help. He was extremely helpful and I appreciate him. However, the rest of the employees there are totally disrespectful and unprofessional. I hope the management will see this review and reinforce the employee standards.
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August 2023 by Angel Lozada
Quick fashion, mens selection is limited & quite bland. But sometimes you'll find something amazing.
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May 2023 by Catherine Wei
I love URBN as a company but I have to be honest that this is the worst store I’ve ever been to. I walked in with stuff that I wanted to return, 4 people were at the front desk yet NO ONE greeted me. They were all chatting among themselves and sitting on the table. As a former employee myself, I know that URBN employees are not allowed to sit when customers are present, let alone sitting there talking and totally ignoring me. Finally a dude with tattoos approached me and asked if I needed any help. He was extremely helpful and I appreciate him. However, the rest of the employees there are totally disrespectful and unprofessional. I hope the management will see this review and reinforce the employee standards.
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February 2023 by Tony V
Been shopping here over 10 years since I was in highschool and always love it ❤️ just wish there was a bigger men's section ?
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January 2023 by Zary “Moth” V
A lot of cute clothes to choose from! 10/10 recommend
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October 2022 by Ann Spink
Terrible parking but store and employees are awsome
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February 2022 by Pamela Williams
I got stranded in Tempe because of a snowstorm back east and needed more comfortable shoes so I went here and the staff were so helpful.
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January 2022 by Kimberly B.
This store had some cute things and I did spend $500. The service was BAD..boo! No one there to even offer a helping hand. I had to take things to the counter for them to put in a pile for try on. When I would ask a question, it was like you were bothering them. Then at checkout, I asked if I could use the bathroom..after being in there 1.5 hours trying things on w my mask. They said no. We don't let customers use our bathroom. Go next door to the food place. Really?? After the $520. Sale. Not a thank you. Strange.... I know it's so hard to find any help, let alone good help. Sad state... this Country is in. Happy Friday tomorrow!
