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March 2024 by Trish Bowman
These guys are so easy to work with! They are capable of helping with anything, super helpful, very determined to get the job done! And scheduling is easy as well!!
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March 2024 by Jessica Ledsworth
Excellent moving team!
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March 2024 by Asher M
I strongly advise against using this moving agency under any circumstances.My experience with them was extremely negative from start to finish. Firstly, their sales representative provided me with a misleading quote the day before my move. This was just the beginning of a series of problems.To make matters worse, despite explicitly informing them not to charge a specific card due to potential overdraft after the move, they went ahead and charged it without my consent. This resulted in unauthorized charges and an overdraft with my bank.The deception didn't end there. Despite my clear instructions to use a different card for payment, their office staff disregarded my request and proceeded with the unauthorized charge. This level of disregard for customer preferences and financial well-being is unacceptable.Even when I raised these issues with a manager, they displayed a shocking lack of professionalism by refusing to issue an immediate refund to prevent further financial strain (even when I offered to use another payment method once the overdraft fees were returned).Overall, my experience with this moving agency was marred by deceptive sales tactics and fraudulent practices. I strongly advise potential customers to steer clear of this untrustworthy and unprofessional company.I will be disputing with my bank and filing a BBB complaint, as well as with the FMCSA until this has been rectified.
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February 2024 by Andy Williams
I have now used this franchise for 3 moves and each time the service has been exceptional. Up-front the costs and the move are well coordinated, the movers show up on time and have vast experience in optimizing the space available in the moving truck. They also care about what goes into the truck and make sure everything is protected and secure. If you want your move to go off perfectly you need to work with this franchise.
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February 2024 by Chris Bingham
Everything went perfect. They were able to get me Stephen again. He always does a great job. They finished quicker than expected. Great job as always.
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February 2024 by Russ Haugan
Excellent communication and extremely professional moving service. Efficient and personal touch!!
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December 2023 by Tee Grant
The team was super friendly and timely but they ended up pulling my mattress without watching carefully and ripped a small tear in the mattress. I was standing there watching, just as I yelled, "hold on, your gonna tear it". It tore and the guy apologized, so I explained to him that when a customer says, hold on, they should just pause immediately and find out why, so property is not damaged. Other than that, the guys were great.
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November 2023 by Pete Leebrook
Two Men and a Truck were professional, friendly and thorough from start to finish. We would definiteley use them again and recommend to anyone wanting to move.
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October 2023 by Bonnie Paisley
I hired them after having worked with them on prior moves, including a long-distance move from Arizona to Washington and another from Washington back to Arizona, that went smoothly with great service and no issues. This move was different. We've moved several times, including long distance moves, and I've always packed the kitchen, with no breakage. This move was only a 10-minute drive from one house to the other and there were two boxes of kitchen items in which things were broken - not just cracked but completely shattered. Not sure how that could have happened unless the boxes were dropped/thrown to the ground from on high. When the crew arrived at the new house, we did a walk-through and discussed where items would go. Despite that, quite a few pieces of furniture were left in random places throughout the house (e.g., the piano was put in its assigned place on one side of the house but the piano bench was left by itself at the opposite end of the house). The plastic wrap was not removed from several pieces of furniture. Some pieces of furniture and rugs that should have been brought into the house were left in the garage. Some items (beds) were reassembled appropriately but at least one table was so wobbly after the crew reassembled it that my husband had to fix it. Once the crew had left, I went outside and picked up the pieces of plastic wrap they left in the yard and on the street. All in all, not what I expected from Two Men and a Truck. Certainly won't be using them again.
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October 2023 by JD
We’ve moved several times over the years and this crew was by far the most professional, efficient, careful, courteous and timely we’ve ever used. We are very satisfied we used the Tempe location of Two Men & A Truck on Medtronic Way for our move!
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September 2023 by Laura Rowland
They wrapped each of my furniture items in blankets and saran wrap. They were very polite and professional. They were more attentive than many of the larger companies with whom I have worked.
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August 2023 by Amber C.
I would not recommend to use this moving company. They did not handle my property with care, broke my 70 inch tv and then made no attempt to rectify the poor service. Furthermore, the quote was nothing near the actual pricing (although my items were the same). The customer service reps were also not friendly nor helpful when communicating about existing or future service. I would NOT recommend this company by any means.
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June 2023 by Harley Lehman
We used Two Men and A Truck for our recent move from downtown PHX to Scottsdale.Jeffrey and the 2 other movers that were assigned to us were extremely professional. They treated our belongings as if they were their own and were very careful with our furniture. They worked quickly and efficiently and worked well as a team.I will definitely be using this company again for future moves & would recommend them to anyone!John from the office was also very informative and helpful answering any questions I had before the move.
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June 2023 by Jason S
This was my second time using this company and I love them. The movers have always been super nice and easy to talk to. They are quick and respectful of the property. They don’t waste time. They get right in there and get stuff done. For any of your furniture or TV equipment, they will wrap it to protect it. Next time I move, I will be going to them again.
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June 2023 by Ashley Allen
These guys made our life so much easier during this move . They were ontime , informative, and on task. They worked as a team and nothing was scratched or damaged. I anticipated the move costing more but these guys were on their game and finished much earlier! 10/10!