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“I got a nail in my tire and Gabby did a GREAT job fixing it in a timely manner. The staff at Big Brand are absolutely amazing. I definitely trust them with all of my tire needs. Thank you Gabby you’re a star!!!”
“Best auto shop I’ve been to, they are honest and up front about what is specifically wrong with one’s vehicle and don’t try to upsell anything unnecessary like dealerships usually do, so happy to have found them since living in Arizona, thank y’all so much for repairing my car with such care!!”
“Got all 4 of my tires replaced, super quick service and all around awesome experience. Was in and out in less than an hour, would definitely recommend stopping by this location!”
“Paul is such a nice and humorous guy. He got my car taken care of extremely quickly and the price couldn’t have been better. This is definitely the best car shop I have ever been to and from now on, they’ll always be my go-to. :)”
“Awesome customer service and always keeping me update regarding the vehicle, really taking time to fix the problem with my vehicle. Awesome place to get your vehicle repaired”
“Myron is amazing! He helped me figure out what I wanted and was very helpful. He also mounted my tires and wheels and did fantastic! I would highly recommend this business for it's personal touch.”
“Love this big o tires location! Everyone provides great customer service, and I think the prices are pretty fair and comparable to cheapest price around the city. Quality of service + turnaround time is incredibly good”
“I went there to get an oil change. They didn't have availability today, Tom made appointment for me for next week. He is an amazing and cool guy. Customer service was superb and I I'm looking forward to go back. Thanks :)”
“Absolutely exceptional service. Always have and always will be a discount customer. Thank you for fixing my tire so quickly. Every employee is always kind and courteous.”
“GREAT, service-how novel in today's world. I took my mom's Honda to Salem Boys. They were honest about what work REALLY needs to be done now and what can truly wait till later.
Fair prices - especially compared to my parents' experience with the Honda dealer at Tempe Autoplex.
The immaculate, well-appointed waiting area is awesome, especially if you're a gear head like me! If you're not, they have provisions to give you a ride.
I HIGHLY RECOMMEND SALEM BOYS AUTO and plan to bring my "project car" to them for restoration in the future.”
“Isaac is #1.
Honest, reliable, quick, communicative and just a good person. I couldn't ask for better.
I will be recommending him to anyone I know.”
“A BIG SHOUT OUT TO THESE GUYS, I HAD A BLOW OUT N I GOT 4 BRAND NEW TIRES FROM THEM. ? THEY GOT ME ON THE ROAD RIGHT AWAY. GREAT PRICE, GREAT TIRES N WHEELS. DEFINITELY RECOMMEND THEM FOR REPAIRS AND REPLACEMENT. IT WAS FAST. ANYONE NEED HELP WITH TIRES N WHEELS COME TO THEM. ?✨️??. DEFINITELY COMING BCK ✅️”
“Great car wash! Extremely clean, all machines and selections worked. Also had a change machine that will take up to $20’s on site which is extremely convenient. They have limited car cleaning supplies and air fresheners for sale in machines if you need it. They even have an air machines next to the vacuum/wiping stalls so you can ensure you get all the water out while finishing up your detailing job. I’ll likely keep taking the extra 15 mins to drive there cause I know the facilities are top notch.”
“Hez and Andy helped me this morning and they were amazing!!! They got me taken care of quickly and offered the best options! As of today I’m only a Discount customer!!!!”
“This has to be the best auto service I have ever experience.
- Speed: Inspection and oil change was done so quickly that I barely finished the chapter in my book.
- Explained the inspection results in as much detail as I needed. They shared what they recommended getting done today, what to look for in the future and if I was interested in doing anything myself, how I can get that done too.
- Pricing was amazing! I was quoted a ridiculous amount yesterday. It's nice to find a shop with their head screwed on.
I wasn't expecting to get any help on a Saturday morning especially on such short notice, but here I am having found my new shop! 10/10”
“I love this location the staff is down to earth and explains everything so clearly. I went to make an appointment for a couple of tires after trying another Discount Tire store where I wasn’t seen after waiting several minutes in the lobby. So when I went to this Discount Tire (McClintock) I was greeted upon parking outside and the staff gentleman checked me in right there. They took my car and serviced it all within 1 hour. I was so impressed. Give these guys raises they are working hard in this summer heat. Thank you all guys.”
“I have been to this place before for tire and oil changes. Best shop in the area, professional and super polite staff. I had a nail in my tire this time, they patched it up real quick and didn’t even charge money for it. Will definitely be coming back again??”
“Overall good experience. Good pricing on 4 new tires, delivered to the store within 2 days. Scheduled an appt for 4pm and was told when arriving they were about about 90min behind schedule. When I got the car back there was the wheel lube ALL OVER my tires, found out from the manager the next day this is not normal and unacceptable. gave me an excuse to wash her though.”
“Great customer service. Had a blow out went on app found my tire. Went to store they ordered 2 tires that morning. That afternoon they were installed/mounted. This all on a Friday!”
“This Firestone is amazing with their customer service. I was on my way to work when my tire pressure warning came on. I wasn't sure if it was because of my heavy purse in the passenger seat because sometimes it causes it to trigger on. But, I had to work this evening so I said let me stop at Firestone. I have taken my car their before for them to check my tire pressure and add air to my tires. So, the technician was doing that when he found one of my tires had a razor in it. No idea how it got there. Anyway, I went inside and one of the front desk staff was very helpful. I wish I had the names of the technician and person who helped me at the desk. I forgot to ask. Anyway, they were so helpful. The gentleman that helped me got me a really affordable tire. This was a huge deal to me because last month I spent a lot of money on car repairs that I am still paying off. I was so worried this was going to be another large expense. But, I was so thankful that it wasn't. In addition, they got me in and out really quickly. I had bought food on my way to work and it was still hot when they finished my car. I don't think it took longer than 15-20 minutes.”
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“These guys are awesome! They came out to the house to put performance tires on my car which many shops have a hard time doing because of the sidewall size. They were quick, friendly and did a fantastic job! They are my go to now for tires.”