-
October 2024 by Erika W
I had an amazing experience! I accidentally got my charger stuck in my iPhone port and was really worried about what it would cost to fix. To my surprise, the staff were incredibly helpful and managed to remove it for free! Highly recommend this place for anyone needing tech help!
-
September 2024 by Jeff Bayer
I have had absolutely great experiences with AppleExhange at both their sites. They know Macs and are very reasonable on rates. I have had them work on my Macs for the past 8 years and have never been disappointed!
-
August 2024 by Ron Cahalan
Great experience! Will definitely buy from them again!
-
July 2024 by Jon Whitley
Guy in the glasses were nice at least.
-
June 2024 by Wendy Rohde-Studebaker
Very nice young man but they don't fix Android phones
-
May 2024 by Kaulan Hale
I've repaired my iPhone here twice, my first experience was a blacked out screen within a couple months. They were able to cover under a six month warranty. Within ten months, front camera collected dust, experienced blackouts where system is on but the screen is off, it's unable to use when it constantly moves on its own. I also haven't broken the glass screen during my last two visits, it's just the screen replacement that only lasts for so long before it blacks out and starts bugging again.
-
March 2024 by Pat Hune
We have purchased computers and iPhones from the Apple Exchange. They have great prices. But their number one best quality is their service. I bought a new Apple Laptop (directly from Apple) and had accidentally loaded a piece of virus protection software I did not need. I took it to Apple Exchange and in a few minutes they had the software removed and checked to see if the laptop had any viruses. Luckily there were no viruses. They recommended using the free version of MalwareBytes and not to pay for any virus protection as it is not needed. They also checked my iphone because the battery was dying quickly. I thought it might have a virus but instead I just talk on it too much. I know it only took a few minutes but they did not charge me for their help. I wish the people at the Apple stores were as knowledgable as the Apple Exchange technicians. They are the best.
-
February 2024 by Derek Arellano
This place is the ONLY place I will ever take my Apple products. I’ve fixed a phone, one laptop twice, and even bought a used MacBook Pro.EVERY TIME I come in they are expedient in helping me, identifying the problem and realistic and reasonable with their pricing.Additionally they are very timely with their repairs. Always accurate too, I’ve never had to wait more than a week. Which is great as a small business owner.It’s so great having someone you can trust with repairs when it comes to apple products because it’s so easy to get ripped off. NOT this business, time and time again they prove why I come back.
-
February 2024 by Marce Festa
Apple Xchange has always been more knowledgeable and helpful than any official Apple outlet.
-
January 2024 by Jordan Beriault
These guys have communicated well with me over the years. I’ve brought in iPads, iPhones, and Laptops and I’ve always walked away pleased with their service. Prices are fair, they are friendly, and the turn-around time has been acceptable.
-
December 2023 by chany bol
This place was amazing with the speed of the service and they resolved my issue with my laptop with me that another place I went to wasn’t able to do. Happy about them reviving and prolonging the life of my Macbook
-
November 2023 by Matt F
This place is fantastic. Every phone that my family has gets a screen protector from them, with free lifetime replacement. I also have been having issues with the charging port on my phone, and they cleaned it out for free on a recent visit. Hands-down my favorite place to go for any of our phone needs. Super helpful, super friendly, Super great people!
-
November 2023 by Bonnie Fraser
I have been there repeated times over the years for concerns about my MacBook Pro and about my Apple i-Phone. They have never said my questions were foolish and they always fixed my problem - for free if it was not too big an issue. Everyone I have dealt with there has been courteous, knowledgeable, and friendly. I highly recommend them.
-
November 2023 by Jamie Barnes
I’m really disappointed in the overall experience i’ve had with this place. I purchased my laptop here almost 2 years ago & had no issues up until recently when my battery needed to be replaced. I went to UBreakIFix & they did exactly that, without even needing to access anything in my computer, just in the battery compartment. a few weeks after, my computer went into a loop of being in Internet Recovery mode & requiring me to put in a firmware password that I never set up. Apple support & UBreakiFix confirmed the issue stemmed from the original owner of the computer. I took it to apple xchange, and although they had no answers to how it could’ve happened, they would be able to take the lock off without any files being removed. I was quoted a week turnaround, but similar to Norman’s issue, the “part” didn’t end up coming until a little over 2 weeks later. They replaced it as promised but then informed me that the files were not there and they have no way of me recovering them. I only had the option to work with what they gave me or go back to square 1. To make matters worse, every time I spoke to an employee there, the customer service was not good. I got a lot of “there’s not much I can do or tell you” energy that isn’t necessary to give to a customer that’s already confused, frustrated & trying to make sense of how this issue happened in the first place. Especially when all fingers are pointing back to them. I’m not a computer tech ; it should be normal for me to have questions and concerns on why this happened to me. They don’t have the mental capacity to have patience for ppl like me that aren’t tech savvy & have a lot of questions. Instead, I get responses that are dismissive. Do not get your devices from here or get them fixed here if you can help it!!!
-
November 2023 by George Saiki
Alan is the man. My 13 wasn’t chargingi came in in a rush asking how much to fix it. Alan cleaned it in two minutes no charge. Great dude stop here first!
