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May 2024 by Walker Dougherty
Just dropped off film here yesterday, and on their website it says 12:00 is the cutoff for same day, I dropped my film off at 11:00 am and they couldn’t do same day. No big deal, until the next day when I pick up my film and it’s $180 for develop and scan… seems a little crazy for 6 rolls of 35mm film when it’s nearly $100 cheaper or more elsewhere. Also the people that helped me weren’t very helpful in explaining the pricing to me. I’ve used TCR photo a few times and I’ve shopped at the camera shop, but not anymore.
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May 2024 by Aaron Phoenix
I had emailed prior to ask about their machine maintenance before ever bringing in some of my film. The answers I got were reassuring. I came in to develop a pretty important roll from a trip I took hoping to get the absolute highest quality scans possible. When I came to this lab I asked if they could scan to a higher res and format that would get me the best color and sharpness. This lady that worked in chimed In from across the counter and said “we offer an uncompressed jpeg” with a bit of an attitude right off the bat. I wasn’t even speaking to her. I asked if there was a more lossless format like a tiff they could scan to because jpeg no matter how you put it, is a compressed image format. She argued with me that it was uncompressed. Then said “let me go get my manager” even without me asking. It was an incredibly weird interaction and pretty unprofessional. Manager came out and told me that they can scan to a jpeg. Now I know even the old frontier scanners could scan to a tiff file. So I wasn’t sure what they were using but the original kid that was helping me asked what I wanted to do, I just said I think I’m going to take my roll elsewhere and went over to Wilson Camera.
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May 2024 by Laura Amphlett
loved this place for a long time, been a customer for years so it’s unfortunate that is no longer the case. sometime this year i dropped off some negatives to be reprinted, realized after two months go by i never got a call about my prints being ready. called them up and they have no record of any order/negatives that i dropped off. it made me question if i had actually dropped them off or not. i have a specific memory of dropping my negatives off, exactly who helped me, and even the time i came in. i am positive i did. at the time of drop off they do not collect payment, and did not give me a receipt so there’s zero record of any transaction taking place. one person looked around one time for these negatives for about 5 minutes. desperately to find them i also emailed about the negatives, and never got any response, just seems careless. now some very important negatives from a very special day are lost forever (i do not have the original prints hence why i was getting them reprinted) its just incredibly sad. wish i never came here to get those reprints.
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April 2024 by Jim FURY Hesterman
Customer service is poor. They don’t listen, they roll their eyes. I asked about contrast added on the scanning process and went in circles for about 20 minutes and finally gave up. Then I got my scans and they just looked like an auto correct. If you’re a pro photographer you know you don’t use auto adjustments. They offered to rescan and that was fine. But then… I bring my film back in and I get eye rolls from the girl taking my film and she says well now we know you don’t want auto correction as though I didn’t try to explain it to the other person there for 20 minutes or more. I pick up my negatives today and I get another eye roll. Really bad customer service. And… Not great service. Low res scans that you’re paying a premium for. And if you want a good scan, you’re gonna pay $45 per good scan. There’s no point in getting film scanned here.
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March 2024 by D Jones
I’ve been coming here for years and it pains me to say this place has gone downhill. The prices are no longer reasonable ($20 per roll to develop & print at least) and the female employee working the front counter with the curly brown hair and a nose ring(she doesn’t wear a name tag) is rude, unprofessional and treated me poorly for no reason. When I asked her about my options for photo printing she very sarcastically asked if I had been there before. Upon leaving I asked for a receipt (which she was annoyed by) and said I didn’t need it when she handed it to me. This place used to be top-notch and I’m not sure what has happened but they have lost my business.
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February 2024 by Tammy Byler
TINA and JARRETT are 5-STAR ROCK STARS! They went above and beyond to help us get our photos for a funeral this week! I could not have asked for more personalized and caring service. It's so rare to feel like a valued customer these days...anywhere, and it was such a pleasure to receive this type of care. My order wasn't a huge order and they treated it like it was.AND, they did an AMAZING JOB and turned it around at lightening speed!I can't thank this team enough and HIGHLY RECOMMEND THEM for all your photo needs!
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February 2024 by Jesse Nunez
Great place and good service. I've had nothing but good quality pictures.
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September 2023 by Tala Al-Thaher
Unfortunately they are very hit or miss. I’ve used their services around 4 times and 3/4 times they overexposed/ruined the film photos I wanted. The last time I went over 30% of my photos were missing. And they always claim it’s the camera’s fault rather than them not knowing how to properly develop film rolls. I’ve never had an issue before. When we went in person to talk about the photos, the staff person was very dismissive and kind of mean. Not planning on ever developing my photos there again.Their turnaround time for the photos was fast, though. But next time I’m sticking with CVS.
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August 2023 by Shari Elliott
I take all my old photos (some 50 years old) to be restored; they do excellent work
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May 2023 by Andrea Handler
Katie from Photo imaging knows her s**t! I've never had a photo professionally printed and Katie guided me through the procedure, offering suggestions along the way. I felt so good leaving knowing my photo will look beautiful hanging on my friend's wall.
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April 2023 by Andrea H.
Katie from Photo imaging knows her s**t! I've never had a photo professionally printed and Katie guided me through the procedure, offering suggestions along the way. I felt so good leaving knowing my photo will look beautiful hanging on my friend's wall.
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January 2023 by Allan R.
If you're in dire need to get shitty quality scans for 2x the price as normal labs and not get your negatives back because they threw them away this is your go too!
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January 2023 by Brent B.
Lots of gear, new and used. Some amazing vintage lenses. Knowledgeable staff. Film of all kinds inventoried.
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January 2023 by BROOKS SCOFIELD
Took a small piece of original art in to be scanned and then printed to be our Christmas cards. We were impressed w their knowledgeable staff. Expensive? YES but so much above other local places. Very fast delivery too. We will ck out their canvas prints ?. A long drive but worth it.
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April 2022 by jessica NOPE
Staff is very helpful with my million questions about my film anytime I'm in. I usually have about a ~48-72 hour turn around depending on how much I'm bringing in/their work load. I'll continue to come in as long as the doors stay open.