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October 2023 by Jamie K.
Very responsive and helpful when it came to needing help and finding a new mechanic. Will go for all my vehicles from now on.
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October 2023 by Ralph C.
Honest advice from the staff and I like to shop. Always go back to them. Have used them for a few yrs. Pretty picky too.
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September 2023 by Jim A.
At the conclusion of a four month RV road trip, we got a flat tire in the middle of the desert. The tire service that arrived didn't secure to wheel to the studs causing the rear wheel to almost fall off. Two lug studs were sheered off and the other six were damaged.. the hub cap was lost and is somewhere in the desert. This was all within two hours of drive timeWe had the RV towed to Big Brand Tire and was assisted by Jeremy. He got us in and kept us informed as to the amount of damage and the estimated repair time. The RV was repaired and we are now at home. I totally recommend Big Brand Tire on S. Hardy Drive in Tempe AZ. This is an outstanding service shop where the employees take care of you. The prices are extremely reasonable even though they knew I was in an emergency situation and I needed to get back on the road. This is definitely a 5 star business.
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September 2023 by Crystal Frankenbery
Jeremy was awesome. Super easy to work with, no pressure non sales-y and gave me competitive quotes for replacing my tires since I had a huge screw in one of mine.Would definitely recommend them for any of their services!
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September 2023 by JJ Reimer
Had a nail in my tire and they fixed it for free! Didn’t have an appointment and it took less than an hour.
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August 2023 by Jen Peterman
They are amazing! I got a flat tire at 430 and they stayed open late to fix my tire. The staff is awesome and the person who changed my tire was a female!!!! She was quick!
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August 2023 by Thomas Thompson
I will only take my car to get serviced here. Jeremy took great care of me and helped me get a new tire same day! Great service!!
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July 2023 by Ralph D.
Stopped by the Tempe store for a slow leak on my tire. I've been extremely impressed by the attentive customer service, thank you.
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July 2023 by Bill Thornton
Broke down on highway i10 at most busy time, was along way from home and they got me going for not a lot of money, car kept dying, and they fixed it.
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June 2023 by Alexander Odem
Jeremy worked with me throughout the day to make sure I got my tire replaced. Ended up getting a whole set.Quick work and would definitely recommend them.
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June 2023 by Stephen Gage
Went to get my oil changed and tires rotated. They informed me that I had strange wear marks on my drivers side front and rear tires. Invited me in the shop to take a look for myself to confirm they needed replaced. They even went above and beyond and called another location on my behalf, so I can have my alignment done tomorrow morning. Thank you so much Big Brand Tire Service! I will always highly recommend going to their locations!
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June 2023 by Nizam Melikşah Demirtaş
They were helpful and the service was surprisingly fast. They saved our day, we were able to go to work despite the flat tire.
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June 2023 by Dominic Miwa
Have gone to them three different times and have always been helpful. They do a lot of work on commerical cars but also do private ones as well, just make sure to try to get in early before all the company trucks get there :)
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May 2023 by Marilyn E.
Got a quote during the Memorial Day Holiday Sale and a date to come in from Bernie over the phone, he was responsive and let us know when they would be available. My partner dropped off the car and they made it easy for me by providing the payment via text, and also gave me information regarding the warranty. Bernie also let me know great information regarding my Tesla, including special parts that a mechanic should use during the wheel rotation / new tires. Thanks for all your help!
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May 2023 by Sandra Luehrsen
Thanks for the quick tire repair! And no charge, too. Bernie and Rubin were lifesavers today!
