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January 2024 by Ricky Santana
They set LA AUTO SPOT well with parts and same day delivery! Honestly they made it very easy on us! Hundred percent will recommend to other shop owners.
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July 2022 by Chris Anderson
Great place to work and shop
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September 2021 by for the apex
They offer the largest selection of German products from liqui moly and motul always got what I ask and I'm building a car with parts from others, very satisfied....
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December 2020 by Hector Gamboa
Friendly service, good prices got the parts .Highly recommend .
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March 2019 by Bob Seashore
Good price on what I needed. From out of town. Came recommended by some locals.
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January 2019 by Brett Cartwright
Top Notch service and parts
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November 2018 by Ian Mann
Purchased an expensive Exide Gel battery which lasted about 12 months before dying. This store is about 25 minutes from my place which is far if needing a ride due to a dead battery. I called Parts Authority in advance the same morning, to give them the specific battery model and asked them to check stock because I needed to come in to get a replacement. I then asked the worker to physically check stock, not just in the system, which they were resistant to do, but finally agreed to after pushing. She said they had 3 of that model in stock at the Scottsdale location. I got a ride there only to have the staff member tell me they have none in stock and haven't had that model in stock for months. She then proceeded to blame me, the customer for not calling ahead of time, when I called and spoke with her 2 hours prior. Horrible customer service. Irresponsible for a company like this to hire staff who would be openly rude to a customer and blame the customer for her mistake. The manager didn't help resolve the situation either. Extremely unprofessional here. The only resolution I wanted was an apology but that couldn't even be provided.
I do not plan on shopping here again. I will go somewhere....anywhere else, where they have an equal or larger selection of parts for better prices, and most importantly....SOMEWHERE WITH PROFESSIONAL CUSTOMER SERVICE.
I would not recommend people purchasing from here unless you enjoy rude staff who blame customers for their mistakes. But, feel free to shop here and see for yourself first hand what I have already experienced.
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September 2018 by Lisa Kittle
Needed to change out old battery cables, was able to get them here for $3 no hassle and helpful customer service.
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June 2018 by Sergio Gallegos
Best prices, hands down.
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April 2018 by Ian D. Mann
Purchased an expensive Exide Gel battery which lasted about 12 months before dying. This store is about 25 minutes from my place which is far if needing a ride due to a dead battery. I called Parts Authority in advance the same morning, to give them the specific battery model and asked them to check stock because I needed to come in to get a replacement. I then asked the worker to physically check stock, not just in the system, which they were resistant to do, but finally agreed to after pushing. She said they had 3 of that model in stock at the Scottsdale location. I got a ride there only to have the staff member tell me they have none in stock and haven't had that model in stock for months. She then proceeded to blame me, the customer for not calling ahead of time, when I called and spoke with her 2 hours prior. Horrible customer service. Irresponsible for a company like this to hire staff who would be openly rude to a customer and blame the customer for her mistake. The manager didn't help resolve the situation either. Extremely unprofessional here. The only resolution I wanted was an apology but that couldn't even be provided. I do not plan on shopping here again. I will go somewhere....anywhere else, where they have an equal or larger selection of parts for better prices, and most importantly....SOMEWHERE WITH PROFESSIONAL CUSTOMER SERVICE. I would not recommend people purchasing from here unless you enjoy rude staff who blame customers for their mistakes. But, feel free to shop here and see for yourself first hand what I have already experienced.
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February 2018 by Michael Robinson
Good service
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October 2017 by David Eifling
Good parts fast service.
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September 2017 by Brad Guyette
Good parts smart staff
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September 2017 by William Welter I
Great place to check for parts
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September 2017 by Scott Powell
Super unfriendly i was passed off 4 times before someone actually asked what i needed. I drove to mesa to get help
