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November 2023 by bob w
I would like to recognize Mattress Firm for being an excellent company. My wife and I visited the Tempe store today and were met by knowledgeable and experienced professionals. They provided us information on their product with important details that were important to us.We purchased a Sterns and Foster mattress today that will be delivered in the same day in afternoon. The customer service is outstanding.Thank you Rob!!!!
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November 2023 by Blanca Sanchez
Tayler acknowledged my sister and I right away when we came into the store. She was professional,knowledgeable and so kind. I am very happy with my purchase. I’m super excited for the delivery upcoming…
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November 2023 by Logan Diven
Michael was extremely knowledgeable on not just mattresses but on the human body and the different ailments it may have. He worked with us closely to get us a GREAT mattress in our price range. My partner and I both have different back issues and Michael got us into a mattress that fits BOTH needs. I cannot reccomend him or this center any more. Plus they give you the info and then let you go around and have your space while still maintaining a respectful level of customer service.
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November 2023 by Andrea Charles
We had an amazing experience with our purchase. Tom had us in and out of there in less that 30 minutes. He wasn’t pushy yet very helpful. I will definitely do business with Mattress Firm again in the future. I highly recommend them and ask for Tom when you go in. He’ll take good care of you.
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November 2023 by Jennifer Walker
Ric is absolutely amazing!!! We just moved here from Alaska he helped us find the perfect mattresses and pillows. Very comfortable non evasive customer service. So happy with our experience 10 stars
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September 2023 by Tynita Townsend
My husband I came it today to look for a twin XL and we were successful in finding a brand but haven’t bought yet. Nonetheless, it has moved up to the top of our list just because Tom was so kind and helpful with our search. We had just left Magic Mattress and was not treated well. So thank you for your more human approach than an aggressive salesman.
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September 2023 by Madison Pena
I had an excellent experience at Mattress Firm, largely thanks to Adam‘s exceptional help. He was knowledgeable and guided me through the selection process with patience and expertise. I’m very satisfied with my purchase, and Adam made the entire process smooth and enjoyable. Highly recommend!
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August 2023 by Darre Thaggard
Our Sleep Expert Adam was incredibly knowledgeable and we learned a great deal about mattresses from our interaction. He listened to our needs and expertly provided solutions and options. We take delivery tomorrow of our new king size bed and adjustable base. We couldn’t be more excited for what will undoubtedly be a great nights sleep here on forward - all thanks to Adam! He’s an EXCELLENT sales representative of Mattress Firm and we will refer everyone we know that may be in the market for a new bed to Adam!
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August 2023 by Maggie LaVerne
Great, patient, honest, and thorough service from the associate Tayler. The other gentleman present was also helpful. Really glad we stopped in. We look forward to our new bed arriving this weekend. It's so comfortable I am going to attempt 8 bedtimes at once.
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August 2023 by Terry Guereque
Michael was amazingly helpful I let him know what my budget was and he went above and beyond to find what I wanted at a less price. I was super happy with the service and my purchase. I highly recommend this location and ask for Michael!
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July 2023 by Konner Brunk
Garret helped me and my wife out with a whole new bed set up and gave us an easy and fast experience. He made sure he knew what we wanted and we’re looking for so he picked out the best bed and pillows that fit our sleeping situation. He made it a comfortable experience and didn’t rush us. The delivery was also fast and came within a timely manner. Definitely recommend.
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July 2023 by Kerri Gasper
Garrett was incredible. Super quick and easy process. Helped us stay within budget and didn’t pressure us one bit. Very knowledgeable about the mattresses and super helpful.
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July 2023 by Chante Neal
Garrett & Jared at the Tempe Emerald location were amazing. We had been going all over town to different mattress stores, and they were able to help us find the perfect fit in our budget. They were friendly, knowledgeable, and professional.
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July 2023 by Debbie Dammen
After good friends told me about their great experience in purchasing a new bed from Adam Austin @ the Tempe, Az. location, I decided to do my transaction over the phone with him.Adam is so kind and helpful, I texted another friend looking for a bed. Hoping she follows through to make Adam’s 4th of July sales the best!Thank you, Adam for your awesome customer service!
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July 2023 by Mark F.
Connected with Jared Sennet to get a new mattress. He was super-knowledgeable and helped me through the process. Ended up with a great bed at a great price. Loved his suggestion on the Temper-pedic pillow as well. A+
