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February 2024 by carlos Valenzuela
Excellent service and best prices.Art pieces. Love my gift for my wife.
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December 2023 by Victor Garcia
Nice outlet store and friendly staff ?
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December 2023 by Tytan Heresa
Janeille was beyond helpful. She continued to be so personable, and patient with my whole process and every request I had !!
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April 2023 by Vanessa Ortiz
Súper súper thankful for Scott & Natalie for helping my whole family out today. I have been coming with them for a few visits & always take good care of us. Scott is very informative & is always patience with us. Very friendly & clean environment. I love it here this is my home store now. Thanks once again!
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April 2023 by olivia paz
Janelle was so helpful with any questions we had and she was very friendly. We are very satisfied with our custom pendant. Thank you for all your help.
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April 2023 by Christian Terrazas
Super friendly service, and will definitely come in for all other special dates.
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March 2023 by Rae Man
Kitling and Natalie were so helpful, welcoming and sweet. They made shopping for an engagement ring such an amazing experience. Not only did they help my fiancé and I find the perfect ring they went the extra mile to make sure we were getting the most for our money, providing so much knowledge and an unforgettable experience all while assuring us the ring and diamonds are covered for a lifetime when taken in every six months. Couldn’t imagine having a better experience!
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February 2023 by Star Lee
Purchased my first expensive ring from Kay 13 years ago and just bought another one and I can’t wait until it’s sized! ? the sales associates are very nice, slightly pushy, but I am sure that is in the job description. Average turnaround time is 3 weeks, not sure how that compares to other jewelers but seems standard to me.
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February 2023 by Ryan Johnson
Candice was awesome to work with and a pleasure to talk to. Thank you so much for helping us today! =)
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January 2023 by Rhiannon Worker
I recently got engaged and my fiancée got me a ring from Kay’s. We went to this location to have the ring resized and while I was getting measured the sales associate was very rude to us. Anyways, fast forward a week later, we got the ring back but it was not the right size. We’re not sure what happened but it seems like the process was rushed or the associate who measured wrote down the wrong size. This is a very special moment and ring. I just wish the associate was more considerate and less rude to the customers. If you can go to another location.
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December 2022 by Rae
Been really disappointed with my experience at Kay outlet. The sales people are nice. I'm talking about the engagement ring itself. My opal stone fell out while it was getting serviced. The sales associate at the glendale location noticed and we received it back. After wearing it for a few weeks, it fell out again. We took it to this location to have it serviced again, and I received it back with super glue under the gem...This was an expensive purchase on my husband's behalf and this process has been so drawn out that I will not be purchasing from Kay any further. The lack of craftsmanship from the people that "fix" these rings shows.
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December 2022 by Reanna
Been really disappointed with my experience at Kay outlet. The sales people are nice. I'm talking about the engagement ring itself. My opal stone fell out while it was getting serviced. The sales associate at the glendale location noticed and we received it back. After wearing it for a few weeks, it fell out again. We took it to this location to have it serviced again, and I received it back with super glue under the gem...This was an expensive purchase on my husband's behalf and this process has been so drawn out that I will not be purchasing from Kay any further. The lack of craftsmanship from the people that "fix" these rings shows.
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June 2022 by Izaak T.
Beautiful jewelry and staff is always helpful and friendly had wife's wedding rings special ordered
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March 2022 by CC
There is only one sales lady here that is genuinely nice and welcoming. Everyone else including the manager is always so rude. I try avoiding this place and actually went to Zales they were a lot nicer.
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February 2022 by Robert Gamez
Friendly and very helpful Very reasonable and affordable prices on a lot of jewelry or engagement ring and necklace
