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March 2024 by Jerrie Key
I shop at the store every week. Their fresh produce selection is great. Jerrie key
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April 2023 by Lexus B.
I would like to leave a complaint on the services I received on 04/16/2023 at the 2000 E Rio Salado Pkwy, Tempe, AZ 85281 location. There was a shoe in the display window with a red sales tag and I tried the shoe on. Once I was ready to check out, I saw the total and the shoe rag up regular price and I mentioned there's the same shoe in the display window for $49.99. The associate mentioned that was a mistake and tore the tag off the shoe. I said "aren't you supposed to honor the price that's on display and she said "no". I asked to speak to the manager and the associate said she was the manager. I told her I wasn't going to take the shoe after and she was completely rude towards me after. The manager there was beyond rude and disrespectful and I will never return to that location. I am also a loyal customer at Journey's.
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December 2022 by Exploring With Neeci
They hardly have deals but they always have the more updated shoe available and their website gives you a little more on options
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October 2022 by Mariah Age man
The manager called my two year old bad. I was trying to get in and out the associate wouldn't stop trying to sell me things and the manager was mom shaming me lol i was like lady i should had been in and out in like 2 minutes excuse me for being polite to your associate
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October 2021 by Shorty Greene
Not bad customer service. Great location by other places.
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March 2021 by Andrew R
Justin is very rude and has terrible customer service and was not very friendly or helpful at all.
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January 2021 by Andy Mejia
I was in the weekend before Christmas and I spoke with Justin. I bought my daughter a pair of Doc Marten boots with roses on the side online, and she lost the receipt and threw away the Box. Justin's customer service was absolutely amazing 20 out of 10 top notch I couldn't ask for anything better. I don't personally shop at Journeys but because of the service and professionalism Justin showed me and my family he has now made me a life long customer. Thank you again Justin at the Tempe Marketplace location you're actually made my Christmas.
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January 2021 by Jocelynn Owens
Nice staff, very open floor plan, kinda expensive though!
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December 2020 by Gringo Green
Good location and staff. Employees are nice. I've bought shoes here before.
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October 2020 by Tina Luna
Walked in no greeting just asked us about our mask because mine was not tightly on my nose. Then asked my 8 year old grandson how old he was and proceeded to tell him he could wait outside or BORROW a mask. Very rude short guy with dark hair and grommets in his ears which I don't care about but no customer service at all. Did not buy shoes and will not be buying shoes!
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June 2020 by Lydia Saenz
Staff is always nice and helpful, wish you guys had my size more often
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June 2020 by Petry Ortega
Just bought two shoes and a pair of socks, the guy that helped me was awesome but didn’t give me a receipt told me it was going to be emailed to me never got it. Should of just went to the Vans store smh
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June 2020 by Yessi Beltran
I would give this place ZERO stars. I don’t know how this dude in the plaid red and black is employed here. Worst customer service EXPERIENCE EVER. Never going here again.
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February 2020 by Sylvester Loring
Took my granddaughter there .she likes the selection. Prices are decent.
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January 2020 by Caitlin B
Vague description but the guy working there on the floor with dark hair kinda long/facial hair @ the journeys in Tempe marketplace wearing a hat was VERY VERY RUDE. He Easily could have stated journeys policy but he was very unprofessional and rude about it. I have no idea how this dude is employed