JCPenney is a well-known retailer offering a wide selection of apparel and home furnishings. The store is recognized for its nice selections of big and tall men's clothing, including Shaq's clothing line. However, some customers feel that the shoe selection, especially in larger sizes, is lacking, and there are limited options for plus-size women's clothing. The men's jewelry line has received praise for its stunning and classy designs, making it a popular choice for gifts. While many shoppers enjoy the friendly vibe of the store, navigating it can be challenging due to limited staff availability. Customers have noted that it can be difficult to find assistance, and having name tags for employees could improve the shopping experience. Despite these challenges, shoppers appreciate the variety of items available and have reported positive experiences with holiday photography services offered by JCPenney, highlighting the kind and patient photographers. Overall, JCPenney provides a decent shopping experience with room for improvement in customer service and product variety.
Penny's ain't what she used to be!! However, I do love their sales. I think they have a lot of quality items to select from at this location. The customer service here is borderline acceptable, I guess. ( Trying to be more tolerant these days...) This store is one of Mom's favorite places to shop.
December 2024
Good selection. Need more pants with a waist of 31-32 x 34. Great prices on inventory that's there
June 2024
Always a good place to shop clothing at good prices. Great sales!