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February 2024 by Mark Pennelli
close to a lot of bars and lots of walking areas to see big hill with excellent views of the city easy to climb up the trail.nice pool rooftop heated and great breakfast included.
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December 2023 by Joe Liddell
Room was great and comfortable, staff was great!
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November 2023 by Google user
I am incredibly disappointed with my experience at this location. After an 11-night stay, I received a call from the housekeeping manager Sherri (claiming to be from the front desk) insisting I leave immediately due to being a few minutes late checking out. She threatened to involve the police for trespassing, which seemed extreme given the situation. Since when does housekeeping call guests to remind them to check out? I tried to explain that I was on my way out during the call. When I went to the front desk to address the issue, Andrew, without any discussion, accused me of threatening his employee, despite never having spoken to her except during her initial call about the police. He went ahead and dialed the police department. The only helpful staff member was a bearded gentleman whose name I don't recall. He assisted me with checking out and apologized for his colleague's behavior. I strongly advise against staying here; my experience suggests they are unprofessional and unwelcoming.
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October 2023 by saya abdullahi
I am incredibly disappointed with my experience at this location. After an 11-night stay, I received a call from the housekeeping manager Sherri (claiming to be from the front desk) insisting I leave immediately due to being a few minutes late checking out. She threatened to involve the police for trespassing, which seemed extreme given the situation. Since when does housekeeping call guests to remind them to check out? I tried to explain that I was on my way out during the call. When I went to the front desk to address the issue, Andrew, without any discussion, accused me of threatening his employee, despite never having spoken to her except during her initial call about the police. He went ahead and dialed the police department. The only helpful staff member was a bearded gentleman whose name I don't recall. He assisted me with checking out and apologized for his colleague's behavior. I strongly advise against staying here; my experience suggests they are unprofessional and unwelcoming.
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October 2023 by C.K. B. Puk
Location is close to the airport. But too noisy with the airplanes flying in/out.My room was too close to the elevator. Sometimes, the hydraulic shaft woke me up in the middle of night. ?Rooms: My room was too close to the elevator. Sometimes, the hydraulic shaft woke me up in the middle of night. ?
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August 2023 by A J Sunshine
Very very poorly managed services. Food quality is extremly poor. Breakfast menu is also poor. Of you stay in this hotel for more than 2 days, you will feel nauseatic eating the comolimentary breakfast as thebitems served don't change for weeks together. Bad quality of food.
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June 2023 by Samson Yohannes
Rooms are really good however had multiple issues with Service. Took quite some time to check in then had payment issues where they charged my card twice and different rate for 2nd night than initially quoted.There was also a lot of construction going on also which was not mentioned when booked or each time I called. I wont be staying there again seemed as if I was a hassle to them just for asking to correct issue they caused.
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May 2023 by Evan Mince
Excellent, excellent, excellent hotel. Stayed here the night before a flight home out of Phoenix. Staff was incredibly friendly, room was perfect, had a great breakfast, and since my flight was a little after lunch, I was able to take a nice walk in the beautiful weather exploring the ASU campus. Would stay here again in a heartbeat.
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May 2023 by Beth E.
Very clean & modern. Excellent location to ASU! Friendly staff. The pool is small and the bfast is mediocre. I will stay here again to visit my son at school.
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April 2023 by Benjamin van der Horst
I was impressed with the Hyatt House Tempe. It is a unique hotel -- it is a dual branded Hyatt House/Hyatt Place with rooms for each brand on the same floors. All the common space (breakfast, lobby, front desk, gym, etc) are shared across both hotels. Because of that, it is actually a very large hotel compared to most Hyatt Houses, but along with this comes a lot more common space. The front desk was friendly and helpful, the breakfast had lots of options, and the top floor pool/terrace/bar has a nice view of Tempe and is good outdoor space.As a Hyatt Globalist, I was upgraded to a studio suite, which is really well designed with a large table that functions both as a kitchen table and desk. I had a ton of space. The bed and pillows were very comfortable. Parking is at a garage next door. The location is quite walkable to ASU and everything in Tempe. My only complaint is that the internet was extremely slow -- they should offer faster internet speeds.
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April 2023 by Antoinette O.
Came with a friend for a little staycation. It was ok until o noticed some items missing from my room. The hotel stole my Nintendo switch from my room along with the charger and my electronic tooth brushes! Like seriously? I tried to talk to management and they are denying it completely and not offering any help. Would Not recommend this stealing and shady hotel. Beware!
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March 2023 by Crystal Stone
Over all experience was ok. Pros the rooms are nice staff are nice, has a ok bar and restaurant and pet friendly. Cons they are a pet friendly hotel but no where to go potty, they do a lot of construction and the pool fits maybe 5 small
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March 2023 by B Smith
You will hear the band practicing outside. It's a hastle to park there with ASU traffic. Worst they don't know how to treat their best customers, globalists. On the plus they are ensuite rooms, breakfast was nice and the bands on the roof are a nice touch. Prices seem excessive as well.
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February 2023 by Michael Chodroff
I run a nonprofit Fellowship program for young adults and needed a space what would be affordable, convenient for walking, and offer a space to work out of. I could not have asked for a better experience on every level with this location. Perhaps the best way to describe it is with part of the thank you note I sent to our contact at the hotel: “The room accommodations were wonderful as were all of the facilities in the building. Providing us with the break out room in the back of the dining area was also more than I had hoped for. Now throw in the friendly staff at every level and the courtesy at which they approached each of their jobs... this truly was a memorable experience and I hope to bring my group back year after year.” The breakfast was great, the location amazing, the roof top pool is the icing on the cake. HIGHLY RECOMMEND!
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February 2023 by B Yo
Awesome in every way except for sound. Perfectly located, lovely appointed, friendly staff, new construction and with a scenic rooftop deck area this hotel seems to have everything going for it. Except that someone seems to have forgotten to soundproof the facility during the build. So even with earplugs in every j*** on a Harley, each moron who yells down the hall, every crash of the ice machine and each airplane that goes past the noise seems to easily sleep right into the room even though the door is closed and the windows don’t open.
