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October 2024 by Jennifer Verguet
Disappointed with the value for money in terms of service in the rooms (cleaning done 1 day/2, no tea/coffee refill, strict minimum in what is provided)
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October 2024 by Sullivan Fam
Thank you Zenus. We came in from a rough night and stuck from a failed layover, you made our quick night in Pheonix much more bearable. Thank you for being so thoughtful - it makes us feel good in choosing to be 'Hyatt People'.
The lower star is for not the cleaning staff not checking the cleanliness under the bed. It's one of the things I look at when I am looking for any of my remaining items when I go to leave. It makes me feel like other areas at the hotel/room could also be neglected. But otherwise great experience.
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October 2024 by Krysta Mason
Honestly this hotel was amazing overall. Best service I've ever had at a hotel that was not a resort, and room layout very nice and amazing rooftop lounge and pool. Felt spoiled. Unfortunately, we didn't sleep well because of the very very loud HVAC system right next to the bed. It turned on and off so many times throughout the night, my daughter said she felt like she woke up 3,000 times (she is 14 so fairly dramatic ?) But no joke, it sounded like a rocket was launching next door when it would turn on. Really so unfortunate when everything else in the hotel is excellent.
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October 2024 by Em Trevi
My favorite hotel in Phoenix just near the lake the Uni. Great location
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September 2024 by Rori Tulenchik
These rooms are not as nice as alot of the hyatts I stay at, but they are nice and clean. The location is top notch. Basically in ASU. RIGHT NEXT TO THE ASU STADIUMS.
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August 2024 by stacey norris
I had one of the best stay here at the Hyatt house really an A1 Experience and great place with a very nice group of employees out of all of them tho I would have to give the top #1 podium position to Mariella at the front desk very knowledgeable and one of the friendliest people here and super patient and polite thanks for the very memorable stay amazing place must stay if you get the chance if so I hope you get to meet the staff on the same level I did!!!!!!!
Rooms: Very relaxing and spacious
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July 2024 by Nathan Gordon
We stayed in one of Hyatts' kitchenette rooms. The hotel was nice and clean and the breakfast was better than expected. Good location in tempe right next to ASU.
I do recommend this hotel
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July 2024 by Lukas Wenrick
One of the nicest and most affordable hotels near asu that won’t break the budget. Great service, clean, and new. Breakfast is great too.
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June 2024 by Michael Kirschbauer
Great stay, pool on roof ?. M. E.
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June 2024 by Marco Gerosa
Excellent service, clean room, nice breakfast. I was positively surprised
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May 2024 by Jackie Chacon
We had buffet style food was ok decore was nice the bar area very nice the drinks were very good well made
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April 2024 by Thomas Dafinger
This hotel complex seems to be a combination of two different brands within the Hyatt group. I stayed in the House for two nights. They gave me a spacious room on the seventh floor with a view towards the university campus. Everything was clean during my stay and the staff was nice. Breakfast options weren’t too extensive and besides that, food in the morning isn’t in the focus for me. It’s offered until 09:00h in the morning only, which is a bit too short. Restaurants and shops are located within an easy walk of 5-15 minutes, depending on what you’re looking for.
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March 2024 by Joel Gentry
Great location to attend Coyotes hockey
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February 2024 by Rory Simmons
A wonderful experience
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February 2024 by Mark Pennelli
close to a lot of bars and lots of walking areas to see big hill with excellent views of the city easy to climb up the trail.nice pool rooftop heated and great breakfast included.
