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January 2024 by Anna Price
My sales Rep was EXCELLENT and i will only do business with him goibg forward. Thank you Finishline for hiring the best of the best.I WILL BE BACK and I WILL TELL ALL MY FRIENDS TO SHOP AT FINISHLINE.give that man a rause. He deserves it. Stay Blessed
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November 2023 by Kyra Stigler
I went into the store yesterday to buy my kids some shoes. Was not greeted by a single person, was not asked if I needed help or if they needed to go get a shoes. They were all standing around talking as if they were at school. Terrible customer service. Nevertheless I asked if anyone worked here or if everyone was here to socialize and still didn't get a response aside from the girl at the counter.Get it together!
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September 2023 by Jesseka Ortega
They place policies over other dumb rules and policies so they can get away with selling you 210$ shoes with a manufacturer defect and wont accept the shoes or do a consumer /manufacturer claim when its obvious the damage. What was the whole point of going through a 3rd party authorized seller , still im giving finishline business and they cant keep a customer happy or do work for a customer by taking the product and doing the claim for a customer.. I recommend anybody buying shoes just go direct to the shoe manufacturer like nike, addidas, etc instead of using finishline. Awaste of time and company.
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September 2023 by tiarrah jackson
Worst customer service ever , walked in there is 6 to 7 employees in store no one greets you , no one comes to ask if you need anything . Then when approached by customer for help they give expression as if your bothering themAnd their conversation. Why be in customer service if you don’t want to service your customers???. Wouldn’t spend a dime here
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August 2023 by Alex Caraveo
I was a regular customer at this location but recently the customer service has been horrible, the female sales associate seems to avoid helping customers and appear to get annoyed when you ask for assistance, I recently requested 2 pair of shoes and after waiting 5 or so minutes I noticed the associate standing at the other end of the store, when I approached and asked about the shoe's she said the shoes will be at the register. I said I would like to try them on, she became visibly annoyed that I asked for the shoes, she walked away and returned with one left shoe. I asked for the other shoes, and she stated with an audible attitude, "it is store policy that customers are only allowed to try on 1 left shoe". I told her to keep the left shoe and left the store. This is the second time this has happened with this associate. I will not return to this location.
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July 2023 by Peter Armadillo Sr.
Really clean spot
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June 2023 by Amber Standage
Great prices for name brand, quality Nikes!!
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June 2023 by Tonni Das Jui
Has many collections but i saw same shoe here for $110 that is also available in Ross for $40. So I bought it from Ross. If you are lucky, you can try my hack too : ?
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June 2023 by John Kelley
Fast service for what I wanted!!!
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February 2023 by Carmen Maldanado
Shawn is a SHADY “manager” and I think he stole the money from my return.
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February 2023 by Sip Kelley
Fast service for what I wanted!!!
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February 2023 by Lion Kaz
Terrible service. I walked in to buy some shoes for my kids that I confirmed online that they had in stock at AZ Mills. I walk in to a store, they had no other customers, and both women at the front of the store ignore me. I asked how they were doing and got zero response. I went to the kids section and no one attempted to greet or help me. SoI walk back up to ask one of the women who reluctantly came back to “help” me. She proceeded to tell me the shoe on my phone only came in the older kids size then just walked off… finally a second worker came and asked me if I needed help and she looked up the shoe in her system and went and found it. It’s sad that someone is actually paying people to represent their company this way.. that’s the service, or lack there of, that’s going to end up turning this store to online only…
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January 2023 by Kai M
Shawn was incredibly rude and made comments about my skin tone and made me incredibly uncomfortable. Went to Foot Locker instead. Colorist.
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June 2022 by Kris Shopteese
? love this place. Great pricing as well
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January 2022 by Kristen Shopteese
? love this place. Great pricing as well
