-
April 2024 by yolanda p.
horrible pharmacy services..... they don't answer phones!!!! on hold for 20+ minutes store manager says they're busy.....? hire people to work!!!!!
-
March 2024 by 尊惠
Pharmacy guy is really rude. I went to ask for a prescription during normal working hours, but their door was closed and the guy kept ignoring me. Don't want to come back again.
-
February 2024 by Manhattan Dental
We are happy to refer our patients to this location. Efficient pharmacist and staff. Thank you
-
February 2024 by Housekeeping Arizona
Thanks to the pharmacist Omar and his staff. They were super helpful figuring out my insurance and medication
-
February 2024 by Jude L.
reading other reviews here, it seems clear that this CVS has a habit of profiling their patients, and i can definitely attest to that. i came into this CVS after 3 days of having symptoms of strep throat. i was fairly certain i had strep as i was exposed to it and all of my symptoms matched those listed in the description, which i told them. at first, the nurses were very nice and seemed sympathetic towards my pain. however, the rapid strep test ended up coming back negative. i felt a very sudden change of attitude after this. the provider i saw, Beth, became sort of judgmental and condescending and began insisting that i must have an STI in my throat, which she claimed presented similarly to strep. i was skeptical and expressed this, but she insisted i get tested. i asked Beth what i should do if these tests come back negative as well, and i asked if there was any chance the rapid test gave a false negative. she told me that the rapid test is the same test that the lab uses and is therefore extremely accurate, so a lab throat culture wouldn't say anything different. she then said she was pretty certain that the tests would be positive and told me to wait for a call with results. she didn't give me any medical advice or medication to ease the pain in the meantime, just told me to take ibuprofen. i'm assuming that Beth immediately jumped to the conclusion of STI due to my age (20s) and this location's proximity to ASU and i wouldn't be surprised if this clinic got a lot of STI cases so i understand why her mind went there. what i didn't appreciate was her lack of sympathy or concern for me as soon as she believed my symptoms to be due to an STI, and i left CVS feeling kind of upset and defeated. the following day CVS called me to tell me that the STI tests were both negative. i asked what i should do, what else could this be, and again could the strep test have been a false negative? the woman told me there's no chance it's a false negative and to come in again to be tested for mono if my symptoms still persist after 5 days. i told her that it had already been 4 days with no improvement, and she told me to "hang in there." i ended up going to an urgent care, which had a way higher copay by the way which was why i didn't go there to begin with, and told them what happened and they were a bit disturbed. they told me that the rapid strep test is only 70% accurate, a far cry from the extreme accuracy i was told. they then told me that STIs in the throat are not very common, so they weren't sure why a provider would jump to that conclusion. i was prescribed an antibiotic within 10 min and after ~2 doses i felt almost 100% better. overall i was extremely frustrated by the judgement and lack of help i received from CVS. do not come here unless you're looking to be judged and humiliated.
-
December 2023 by Josefina Sanchez
Nice customer service
-
December 2023 by kennedy constance
lovely time always
-
October 2023 by Kevin Hohlstein
Cool place !?
-
September 2023 by Adam O.
This store profiled me when I was trying to make a legitimate return. The Manager on Duty, Jamie on a Saturday night, lied to me about their return policy being 30 days. Even after I told you that I've looked it up online and it said 60 days, she still told me it was 30 days and refused to take my return even though I had a receipt I could of shown her. Which she was aware of. I literally shop at CVS all the time, and a CarePass member, and use their pharmacy for my medicine and this is how I was treated.
-
September 2023 by John Francis Adlesic
The pharmacist is rude and nasty. She tried to disuaded everyone from coming ...saying that they wouldn't serve anybody. I was lucky:I was already in the system but staff couldn't even look up a coupon...costing more a substantial amount of money. so I've got somewhere else if I can do it. Bad bad bad.I understand about closing times, but if you're in the system before the closing then I think you should be helped and served. So to that extent I'm going to take my business somewhere else.This was a a very disturbing experience . I had an interaction with this pharmacist before and I know she lied over the phone about several things. She should b ...CVS doesn't need people like her working for them.I write generally very favorable reviews or not at all. This is an exception.
-
September 2023 by Thien Huyen Nguyen
The pharmacy sucks, I went to pick up my medication and they did not give me any constellations or ask me if I had questions. I don't even know if I got the right medication. I also got a rude and dry vibe from them as well. It is so bad, I wanted to give this place a no stars but that's not possible so I'd have to go with a one star.
-
September 2023 by Sabrina B.
Terrible service from Elizabeth Erb, NP. She greeted me with her looking at her watch telling me I was extremely late when no one was around waiting, it wasn't almost closing time, and mind you it was by 5 minutes. She gave me attitude from the beginning and continued to be rude while providing service. I've worked at CVS in the pharmacy for a while and this is my first time using the minute clinic here. Disappointed to see how unwelcoming they are at a place where you need care. The pharmacy at this location is up and running now that Farahi works there as i've worked under him for a bit. Terrible minute clinic due to her presence.
-
August 2023 by Alli K
Went to the CVS pharmacy at about 4:45 on Saturday and I asked the pharmacist if my new medication has any drug interactions and he replied word for word was that "a beneficial side effect they have found with this med is that it makes women's breasts bigger" it was disgusting, made me very uncomfortable, and did not answer my question. I will not ever be back and will be filing a complaint. If you are a young woman picking a different pharmacy it's not worth being harassed.
-
August 2023 by Stress Free
Tony N. Was amazing - I have absolutely no issues with this location.I had an issue with my App - Bam 9 min later he fixed the problem ?I think their job is challenging dealing with people stealing carts and entitled clowns.I have been going to this CVS for yearsA+++++++++
-
July 2023 by Karthik Reddy
The pharmacist goes straight into accusation mode about insurance fraud. Didn't even ask me for details. I just had a question about a prescription because the dashboard showed a different quantity than what my prescriber said he was sending over. Doesn't even have the basic manners to address a customer or even wait to understand the situation.