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“I would like to thank Carolina for helping my husband and I with a refinance. She stepped right in to assist us and it was a quick turnaround process. Thanks again and I’m referring her to a friend ?”
“I needed help with my online account and Juanita went out of her way to get me back in service her and Stephanie were so helpful and friendly and got me documents I needed to file my income tax. They both were unbelievably friendly and understanding and knowledgeable. They made it a wonderful experience I wish every customer service agent I come into contact with were as nice and talented as they are.
I just want to mention they were in Chicago Police Credit Union branch.”
“As a firefighter, it's great to have a bank that understands our culture, work schedule, and difficulties. The staff have been great and have always worked to make our personal and commercial banking experience as smooth as possible.”
“Rarely do I have the need to enter the physical bank, however unlike most banks anymore, not only are there always tellers available, but they are all welcoming, friendly, personable, supportive, knowledgeable, and thorough with any type of transaction possible. Dante was my latest teller representative and as described above, he definitely met if not even exceeded the obvious high standards of professionalism and positive attributes required at this branch. Refreshing!”
“What a phenomenal experience I had with this credit union helping me purchase a used car! Got a very aggressive rate and couldn’t be more happy with the service I received. Thank you Jessica Wilson and Victoria Almeida for staying late and making sure my loan was good for the dealer, you two are amazing! ?”
“I’ve been with them since I was 5 years old (Alaska USA ;)…) they are the best and the staff are always so friendly and personable. The bankers, mlos, and notaries are so knowledgeable too. I will never leave them. I personally knew Bill Eckhardt in Alaska and his son Max.”
“Jennifer B. Was a great help speeding up my wife's membership application! Seeing the status still in idle, she took ownership and handled the application for us quickly for us to provide to our real estate agent. We really appreciate this bank and Jennifer's customer service.”
“I Love desert Financial Credit Union! Always great service. Always kind People that remember me. I've had several auto loans with ease. Also a great mortgage with Desert Financial. Easy payment arrangements. I've been a customer Since the early 90's. Thanks for all your help.”
“I don't bank with them but I needed a signature loan. They explained they don't do those and helped me figure out where I could easily and safely online. They were super helpful and really really nice. Thank you so much y'all.”
“Just financed my dream car through First Credit Union at amazing terms and had a great experience with Velora during the sign up process. After my loan was finished they reached back out to let me know I qualified for a credit card as well and gave me a great offer. Would recommend anyone looking for a local credit union in the area.”
“I needed some assistance and the assistant manager was so helpful and kind. I really appreciate her hard work. I am going to move all my accounts to Arizona Central Credit Union because of the A+ treatment I received!!!”
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“Met with Wendy at the Tempe branch to go over recommended changes for best savings plans available. Wendy was welcoming, thorough, knowledgeable, and very patient reviewing options. She made us feel we were priority and ensured we were comfortable with the updates. Another great interaction with OneAZ.”