Claire's offers a variety of cute items, including adorable duck earrings. Customers appreciate the excellent customer service, with staff being professional and friendly. However, there was a concern regarding how one employee spoke to a Hispanic grandmother, which was noted as unprofessional. Despite this, many visitors find it hard to leave the store without purchasing multiple items, especially during great sales. Overall, Claire's is a fun shopping destination for unique accessories and gifts, making it a place that customers enjoy returning to.