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June 2024 by Thiago Palma
I've been banking with Chase for several years, and my experience has been overwhelmingly positive. The staff is incredibly friendly and always eager to help, making every visit a pleasant one. They are very effective in addressing any banking needs or concerns I have, ensuring that my transactions and inquiries are handled smoothly.
One minor drawback is that it can sometimes take a while to see an in-person teller if there's a long line, but the overall service and professionalism make it worth the wait. I highly recommend Chase Bank for anyone looking for a reliable and customer-focused banking experience.
Don’t forget to buy Bitcoin!
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March 2024 by Bhargav Kannan
I had an appointment to open a bank account today. Gaby helped me open my account and she was amazing! I had my account open and card added to Apple Pay in no time! Thank You so Much Gaby for being so kind!!
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February 2024 by Lori U
Chase lost a check. They are not doing anything about it. Oh, it just didn't post. Really?!
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June 2023 by Kathryn KAT Londry
Before seeing the Branch Manager, the Bank Teller Associate was helpful in getting me started. There wasn't much of a line, yet the service was welcoming.
I spent another 45 minutes with the Branch Manager in getting my account taken care of & again, nothing but good service. Nor was I rushed out as the bank had closed while I was still getting assistance.
Hopefully, the new start will provide opportunities to turn this branch around as a whole.
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June 2023 by Freddrick Cody
Bad customer service
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May 2023 by Chance Hopson
Would be nice if there was a drive thru ATM machine
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May 2023 by Kevin Woods
So I drive 15 min to use the ATM and what do you know.... neither of the 2 ATM's would do contactless but appear to have that option... so you sit there for a good 5 min trying out both machines only to leave empty handed... ugh. Customer service go chase!!
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January 2023 by KAT L
Before seeing the Branch Manager, the Bank Teller Associate was helpful in getting me started. There wasn't much of a line, yet the service was welcoming.I spent another 45 minutes with the Branch Manager in getting my account taken care of & again, nothing but good service. Nor was I rushed out as the bank had closed while I was still getting assistance.Hopefully, the new start will provide opportunities to turn this branch around as a whole.
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January 2023 by Kathryn L.
I see my fellow Yelper's issues yet, perhaps having to meet with the Branch Manager provided me with a better experience. The location closest to where I was staying was unexpectedly closed so I came here. After opening a business account at another branch, I still needed some additional account management. Before seeing the Branch Manager, the Bank Teller Associate helped get me started. There wasn't much of a line, yet the service was welcoming. I spent another 45 minutes getting my account taken care of & again nothing but good service. Nor was I rushed out as the bank had closed while I was still getting assistance. Hopefully, the new start will provide opportunities to turn this branch around as a whole.
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August 2022 by Susan ASHBY
Had an account here over 50 years, never a monthly service fee..."grandfathered in"NOW seems being loyal means nothing, charging everyone, changing account rules,.... yada yada.....Sad customer appreciation.....
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June 2022 by Amber P.
I have been a member of chase bank for 7 years now and absolutely love them. 10/10 would recommend chase. However, this location has the absolute worst customer service I have ever experienced with chase. Specifically an older woman that works there. I will count my cash 5 times in the car to be sure I consistently get the correct amount, but once I go inside and hand it to this specific lady, I'm suddenly missing $10-$20. It's only when she is my teller. It's very odd and there's something off about the whole interaction. I've let it go a couple times now but it's very consistent with her that now I feel I need to write a review. They also hardly ever have an attendant at the drive up window.
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December 2021 by Habibullah Eltezam
Called during business hours and no answer and not even an answering machine. Auto hang up. Its near impossible to get any in person services with Chase despite location. Will definitely be changing banks, tired of no service.
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June 2021 by Elizabeth P
Brenda Ortega was an amazing banker. I was taken care
of at the time of my appointment. All my questions where answered. Brenda was nice and professional the entire time. Thank you again Brenda :)
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June 2021 by X X
ATM always broken. This place sucks
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April 2021 by J.D. D.
This is the worst Chase branch ever. So slow, Rude employees, and zero attention to details. It's deposits Abe withdrawals. It's not that hard.
