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December 2023 by Chelsea Pickett
I got a basic pedicure and it was awful. Rushed job, my feet were only in warm water for 2 minutes, the massage was about 2 minutes as well but the worst part... instead of trimming my cuticles she used a very rough grit square file and SANDED OFF MY CUTICLES. OUCH! My toes are still burning the next day.
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December 2023 by phantazii Black
My go to place for the last two years I will never cheat on u guys amazing work every Time I love Mercedes, Amanda Tommy and lily ❤️...kkay
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November 2023 by Linda Cook
Excellent customer service Tina is awesome
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August 2023 by Caro Doughty
I love the place, the girls, and all the patient. My only disappoint is if you don't spent a big chunk and pick the expensive package on your Pedi they treated you "normal", no extra nice people, your massage is ?♀️ and they do the pedi fast as the can, I had to come back home and cut little corners left from my toe nails.
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August 2023 by Luisa Verduzco
They are always really nice when I go there. It's never busy during the day so I can get right in without having an appointment.
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May 2023 by Destiny Letky
I don’t normally leave bad reviews but I have been here a few times to keep giving it a chance. I’m done. This place really doesn’t care about it’s clients and I don’t want any one else to be mistreated by them. They only care about money. If you’re looking to get your nails done with a friend, forget that, this place will sit you apart from each other for their sales person’s convenience. They do not listen to what you want and will charge you whatever they want, especially if it is your first time visiting. They do not do a full manicure and they do not put care into their work. I do not support business with such poor customer service. They made me feel like an animal at a groomer. When I am paying for any service, at the very least, I am expecting to be treated respectfully.
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May 2023 by Lisa Blevins
I have been going to this location for 2 years and have never had an issue till today. I called in the morning and scheduled a pedi and nail removal with mani. I asked for someone with experience with pedicures and the lady scheduling stated oh I will schedule you with Amanda she does great with that . I come to my nail appointment and the tech Amanda immediately with no hello or anything said “ well I don’t know why you would ask for me, I don’t Ever do you and you want all that extra stuff and the things you ask can’t be done and my hands hurt I can’t do that, Referring to a simple callus removal. She made a snide rude remark that she had been next to me the last time I was having a pedi done I told her if she had any issues I would just schedule an appointment with az nails like last time and have their pedi tech take care of that part the following day. she continued to say yes I should do that because she couldnt. I told her that she was making me feel uncomfortable because it was clear she just didn’t want to work with me and if some one else was available. She went to the back room yelling and then people started popping their heads looking out at me making me so uncomfortable that i just left. Sitting currently across the street at Az Nails getting a pedi with out being treated like garbage and unprofessionalism
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March 2023 by Tracy Green
I love Mercedes ❤ but i had someone else this time and he over charged me by $15 for the exact same style i get with her and she let him get away with it. So I will never be going back.
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March 2023 by joyce chege
If i would give a 0 I would. Not recommending it to anyone. This lady did my nail less than 14 minutes full set, it's ridiculous ?. Some of my nails were longer than other, when she wait painting the color, it looked like I had done my nails a week a go, I had to tell her to paint my entire nail it was bad. Hated it PERIOD!!! She also told me that regular polish and shell is the same price which I do mot believe it. HATE IT.
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February 2023 by Kat
They don't honor their appointments!I stopped in a month ago and had my nails done by Amanda, and, though she wasn't very friendly, I was pretty happy with the job she did, so yesterday my daughter and I scheduled appointments for us to each have "gel manicures" today, as well as a gel pedicure for my daughter. My appointment was schedule with Amanda, and when it was scheduled, no one asked exactly what I wanted done, i.e. any art work, etc. Another technician took my daughter right away when we arrived today, but I had to wait a while after my scheduled 2 p.m. appointment with Amanda. When she finally took me back, I showed her the gel color I wanted and proceeded to explain that I also wanted hearts to be painted on some of my nails, and she rudely snapped at me "I can't do hearts! I don't have time to do hearts since I have a 2:30 appointment." Well what about MY APPOINTMENT, lady!?!? Instead of putting up with her nasty attitude, I just told her "You know what? Let's just forget it then... if I can't get what I want." She didn't offer to go ahead and do my nails, but just walked away. It was an extremely unfortunate and uncomfortable situation since my daughter was well on her way with getting her pedicure and manicure, and I had a lot of time to kill... so I went to a much friendlier business in the center... Ross. No, I would never again recommend anyone waste their time or money on or in this business.
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December 2022 by Iris Compton
My favorite place in all of Arizona. Clean, cheerful, great music, great staff and Beverly is da'bomb. Merry Christmas Buff N File! See you next year!Services: Acrylic nails
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October 2022 by VM Nunez
So far, the best nail salon I've visited. Amanda is great! Pricing is reasonable and the overall service is great! I recommend this place.
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October 2022 by Old SoulK
Working with Lily and an assortment of technicians I have always been able to establish a neat and stylish design every visit. I’ve traveled to many places but I have this as a constant I would highly recommend to anyone.Service: Manicure
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September 2022 by Kathren Cocciolo
I went here because it came highly recommended from friends and i decided to try hard gel, they turned out awful and all had gaps under the tip so i came back and, i think it was the owner, did her best to fix them but said since it was hard gel she couldn’t take them off and redo them for another week, but gave me a voucher to come back and get them redone then (my original nails were $65, more than they told me on the phone, and the voucher was for $50 i thought it would be fine). I thought this was very nice and was very satisfied with the way they handled it but when i came to get them redone i asked if it would be possible to switch from hard gel to dip since i didn’t like it last time and she said yes (they look great) but she didn’t tell me it was going to be a $20 price difference even though i’m pretty sure dip is less expensive than hard gel. So now i’m out $20 even though this was supposed to be an apt to fix their mistake. I understand i switched services, but she should’ve told me it was going to be a price difference because if she had i wouldn’t have gotten them. Im literally crying in my car right not because I can’t afford the $85 dollars total i spent, and i’m extremely unhappy with the way they handled my second visit.
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May 2022 by Tina C.
We went to buff and nail for the first time today. Friendly staff, clean establishment, but the quality is beyond poor. My daughter got a fill and the acrylic was uneven and thick. 6 hours later a nail popped off when she was washing her hands. I got a dip and an express gel pedicure. The gentleman that did my dip did not file well after the dip portion. I came home and had to file all of my nails. They are uneven as well. The pedicure should have been simple. She cut my big toes down so low it hurts. She also cut the skin on another toe. I am more then happy when they go fast as lol by as the quality is there. We will not be going back. We had high hopes based off reviews, but I would pass unless you know someone that does a good job!
