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August 2024 by Matt White
Staff is very helpful and they have a very large selection. I have not bought anything from them yet, but probably will in the future.
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August 2024 by Cindy L
Barbecue island you have fabulous employees like, Brad, Dave and Jay. thank you for making our trip into your store so memorable and we can’t wait to do business with you guys..
I WOULD RECOMMEND
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July 2024 by Michael Gomez
This was my first time ordering from BBQ Island. I was looking for an off-black Gozney Arc XL and they were one of the few places with it in stock (including Gozney directly). I ordered it in advance of our 4th of July celebration - the price was fair and delivery was prompt. Unfortunately, when we received our new in box oven, it arrived damaged. I followed up via email and Matt Bass made it right. He was communicative, transparent, and went above and beyond to remedy the situation. Will be ordering from the again for my future BBQ needs. Thanks Matt!
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April 2024 by Hunter Smith
Best place for all BBQ needs! Great staff as well
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February 2024 by Vanessa Glamann
The best staff ever! Jay, Matt, and David are pros!!
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November 2023 by Aaron Jeziorski
Awesome spot and the guys are friendly and always help you!
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November 2023 by Live Free Or Die
Wow... what a gem. When I walked into this place, it was like BBQ heaven. There are so many choices of grills and tons of accessories. Friendly and knowledgeable staff. Amongst all these beauties, I found a diamond in the rough. Franklin Off-Set smoker. I'm not sure how many of you know what that is, but this is how real BBQ is made.. Brisket, ribs, pork butt, chicken, you name it, this is what gets you that authentic BBQ taste that you're craving. This is a perfect backyard, NECESSITY, not accessory. You will wow your neighbors, family, and new friends. Go ask to see this specific smoker. You will fall in love with it. Don't forget to bring several buddies with you to help you load... It's got some weight to it. This is quality at its finest.
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June 2023 by James Foslund
The customer service is outstanding. Brad solved my problem with the cover effortless. The exchange was easy.
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May 2023 by Adam B
I went here for things I needed to build my outdoor kitchen. The store-branded doors, drawers and vents are the same quality you'll find elsewhere at a fraction of the cost.
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April 2023 by Wade Bursch
I have an outdoor refrigerator manufactured around 2005 and is in mint condition except for the seal which had deteriorated over the years and needed to be replaced. I researched and found that the manufacturer was Summerset. So I called the BBQ Island as a dealer and Brad the Manager answered. I told him what I needed and he found a seal from the manufacture and is now enroute. Brad did exactly what he said he would do and kept me informed as he searched for a seal for an 18 year old refrigerator. The total sale about $46. I can only imagine how the service would be if the bill was much higher? But I get the impression from Brad's professionalism that it wouldnt matter the amount of the bill.. Thanks again Brad.I'll soon be drinking a cold beverage again from my outdoor refrigerator.
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March 2023 by Jim Eaton
What an amazing company. I recently needed to return some Bromic heaters due to my own mistake, I ordered the wrong gas type. They have been extremely responsive and their customer service is second to none. I will definitely buy more from them and recommend them to others.
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January 2023 by Jill Stewart
Great selection of smokers, bbq's, grills and all the accessories. Tons of rubs, sauces and pellets
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November 2022 by AVID Contracting, LLC
Best place for all your BBQ needs!
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November 2022 by Boojay Maximus
These guys are nice and knowledgeable!
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October 2022 by Lisa Day
It has been a long, long time since I have received the kind of amazing customer service I received from the team at the Tempe BBQ Island store. During my purchase of our Genesis SPX-435, I dealt with the delivery department manager, the sales team on the floor, and the delivery person. Each person was exemplary! They returned phone calls promptly, fixed problems professionally and quickly, and delivered on time. I could not ask for a better experience. We will purchase again!