Awful bank Never any help New employees every other week We add checks for deposits 3 times Checked 2 times Tellers drop checks on floor Counter never works Yet our deposit every other week is off Awful service
January 2024
Had an appointment to make 2 additional accounts. Waited 30 mins in the lobby, no one came out to greet or ask what we needed. In fact no one came over at all. No one answers the phone either. This is a BANK where you handles people's money and accounts. Do better!
November 2023
Poor service. Staff need more education and training. No one answers the phone. Hard to reach anyone over the phone. bankers can not fix problems. Comparing to other banks i will rank them very low.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.