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July 2024 by Corsa DeCenzo
Greg rubbed me the wrong way on the phone. Not gonna use this place. Told me I can’t send him photos for an estimate because he’s gotta look for stuff with his “trained eye”. To be perfectly honestly it’s a pretty straight forward repair that I could probably fix myself I just don’t have free time. Moreover, I would have been more than happy to receive instructions on how to best take photos for a rough estimate. Sorry you’re having a bad day dude.
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July 2024 by Austin Klapthor
I recently had my truck serviced at Auto Crafters, and I couldn’t be more pleased with the results. The team demonstrated exceptional professionalism and expertise. My bumper was perfectly aligned and polished to a shine that exceeded my expectations. The staff were friendly and attentive throughout the entire process, ensuring I was kept informed of all the work being done. The best part was how inexpensive the service was—especially since it ended up costing very little for my dad. Thank you, Auto Crafters, for your outstanding work and customer service. Highly recommend!
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January 2024 by Teresa Tucker
Went there to have Gary look at my car. First time I had been there felt like I had known him for years. Told him what I would like for him to check.He gave me a estimate. It was a little expensive but better than what I was getting. Definitely a very HONEST and Up front guy. He took a look told me when I came back asked what I wanted to do. He said he could get me in the next morning. So I did it. When I got my car back it was half the cost of the estimate. Told me what else needed to be done for it to be completed. I now have a new mechanic. I won't be taking my car anywhere else. I will recommend him to my family,kids ,friends as well as anyone else who is looking for a GRAT MECHANIC.
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December 2023 by David Madueno
Randy is awesome!!!
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September 2023 by Alicia Brodie
Let me start by saying that I own a body shop up in Washington State. I am rarely impressed by other shops but I am by this one. 45 years in business and not a single insurance contract (he works for the customer!!). This shop fixes cars the right way!
My boyfriend has had his truck repaired here several times and it's always been perfect. He says "Greg is a legend" ?
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September 2023 by J K
Good honest company.
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September 2023 by Ramona M.
Randy helped me at the front desk. Man is amazing very informative and straight forward. Found out the car i purchased 3 months prior was a lemon and informed me how i should go forward with his recommendations. Cannot express my gratitude enough. It's hard to find a great reliable mechanic. I'm from cali and left my last one behind. They will be my mechanic for life. Recommended them to my friend and his experience was just as amazing. 15/10 recommended them.
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September 2023 by Alicia Ellen
Let me start by saying that I own a body shop up in Washington State. I am rarely impressed by other shops but I am by this one. 45 years in business and not a single insurance contract (he works for the customer!!). This shop fixes cars the right way!My boyfriend has had his truck repaired here several times and it's always been perfect. He says "Greg is a legend" ?
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September 2023 by Jonah Adams
Phenomenal service with honest, trustworthy mechanics which are in short supply these days it seems! Randy was very knowledgeable, helpful, and accommodating. 11/10 experience, plus they have the cutest dogs to pet while you wait.
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September 2023 by Carli Bell
Fantastic service! They are quick, friendly, and communicate well. It’s easy to wait with the sweetest office dogs hanging around to pet.
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June 2023 by Tommy O'Mara
Greg and Gary were extremely helpful while dealing with my insurance claim. These guys are honest and trustworthy, which is difficult to find when dealing with vehicle repairs this day and age. Every employee here was always very kind and helpful, answering any questions that I had with great detail. On top of this, they do amazing work. I will be returning to them for any problems I have whether it be body work or a mechanical issue. Thank you guys!
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March 2023 by Jonathan Tate
Awesome customer service, honestly and integrity are assured if you choose to have auto crafters repair your car.
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November 2022 by Owen Hullinger
Called in for some information about what was going on with one of my vehicles. Needed a ball joint wheel hub assembly and some other services. Was told I by the service advisor I don't have time to talk to you, here's a quote for $900 no real information and you can't drive it out of here cause it's not safe. I had worked in the auto industry for 7 years and that was the worst form of communication and service I had ever seen or delt with. Don't know if it was just the advisor I was dealing with but won't be back.Service: Steering & suspension replacement
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September 2022 by Enrique Ortiz
I've taken my vehicles and have one there as I text,a 2019 RDX Acura.A trusted shop to get mechanical and collision repairs.
Three months later now,my 2019 Acura is still waiting for parts.Things are bigginig to start looking very confusing,I stopped last week in person to have a look at the vehicle and I was told that the last two parts were being ordered;parts in stock in California a two day ship.I was told the vehicle would be ready in a week.I called today and was told that the parts are still ordered and waiting for those parts.
July parts are in and I realized that the paint was not 100% so Greg going to respray the hood with clear to make sure everything is good.
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September 2022 by A Google User
Honest people and the dogs Candy and Ollie were good company while waiting
