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October 2024 by Korben Pierce
Always the best service plus extremely knowledgeable!
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October 2024 by Surani Joshua
We have been coming here for years with our Toyota cars, which are always older and second-hand. It is the most incredible thoughtful mechanic shop.
1) I’ve never been talked down to or condescended to, ever. Including when I (a woman) am asking what may be very basic questions. Everyone there is knowledgeable and happily answers any question, unlike some chain shops.
2) They always stay on the phone after giving me an estimate and talk me through things like:
- what is a safety issue versus not
- what can be put off for later, and what could get worse or more expensive if I delay
- at what point it seems worth fixing versus time to sell
Because money is always tight!
3) They put effort into scheduling so you have the best chance of getting it back same day.
4) VERY affordable whenever I have comparison-shopped.
5) The work is done, done well, & at pick-up they talk me through anything I should know or be looking out for.
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August 2024 by Elvia
TERRIBLE CUSTOMER SERVICE.
WHOEVER I TALKED TO ON THE PHONE TODAY AROUND 10AM. I CALLED IN SIMPLY TO ASK IF THEIR BUSINESS CAN WORK ON THIS ISSUE WITH MY VEHICLE AND THE GUY CUTS ME OFF AND WAS RUDE HE MADE ME FEEL UNCOMFORTABLE TO TRUST WITH MY VEHICLE THEREFORE I WILL NOT WANT THIS BUSINESS WORKING WITH ME IF THEY TREAT CUSTOMERS THIS WAY.
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June 2024 by Mike Palmer
Awesome service. Reasonable price
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May 2024 by Megan Roselle
Excellent service! Went in for a transmission issue, they fixed the problem quickly and the pricing was more than fair. Gary was very helpful and informative every step of the way. Easy 10/10, highly recommend!
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February 2024 by Mark Cain
This is the best mechanic I have ever been to. Me and my 13 year old Honda Element thank you ?
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November 2023 by Trey Miller
Awesome detail to service
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November 2023 by Melissa Lester
They do excellent, honest work.
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August 2023 by Brian Kropp
Mike and the guys take care of you and give you the peace of mind you rarely find with a mechanic. Friendly, prompt, affordable and most importantly honest. Take your car here and have a mechanic shop for life. Check that box and move on to your next problem.
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July 2023 by Michelle A
Mike and Joel are honest men. They fixed my Prius!! Would highly recommend these folks!Service: Auto engine diagnostic
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June 2023 by Gary Lown
Great family owned shop with an ethical value you just don't see anymore. Quality and honest service. I've had my BMW, Honda, Jeep, Mitsubishi, and even my Ford serviced at Arizona Import Specialist. Highly recommended.
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May 2023 by Saltine C.
These guys are great. I would trust this honest shop to only sell and fix necessary repairs. There aren't enough good shops like this around anymore. Great communication.
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March 2023 by John Oleksey
Best BMW shop ever! Also known as Bill's Beemer, I've used them in the past on an older BMW. Just recently, I had my front control arms on our BMW Z4 replaced by these folks. They are honest, do excellent work and keep to the promised schedule for job completion....at 65% of what the "stealership" expected for the same job. Keep these folks in mind for ANY of your import auto needs. Talk to Mike or Joel. I promise you will not be disappointed!Service: Steering & suspension repair
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March 2023 by Edwin Martinez
Excellent service from Jennifer to the technician who worked on my Mothers Honda CRV, Professionalism at it's best. Will do business with the again.
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March 2023 by John O
Best BMW shop ever! Also known as Bill's Beemer, I've used them in the past on an older BMW. Just recently, I had my front control arms on our BMW Z4 replaced by these folks. They are honest, do excellent work and keep to the promised schedule for job completion....at 65% of what the "stealership" expected for the same job. Keep these folks in mind for ANY of your import auto needs. Talk to Mike or Joel. I promise you will not be disappointed!Service: Steering & suspension repair