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November 2023 by Kimmie A.
I have had constant problems at this pharmacy one time I was not asked my birthday, getting denied my medication cause their system is down, my medications were transferred out when not requested for, another "we are understaffed", being placed on hold for long times, being hung up on. Floating pharmacist talking above customers. I have worked pharmacy for over 18 years and these are the things I would not do, knowing now they are understaffed and underpaid they need to be out of business, it's annoying. All these problems are not from an insurance denial or medication being over priced its about the service. I know This review won't mean much because they really don't care, and they will talk down on their patients .....we are just dollar signs. The few good ones who do work there you need to look for a different company, my goodness, because starting at 13/ hr hour as technician, y'all could be making well over 20/hr. It won't matter if I said I'm a cancer patient or if I was taking my medication to a different pharmacy they don't give two shits.
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March 2023 by Dj M.
Photo Department does not have control of size: when picking up (very expensive) order and you point out this isn't what you ordered, that they have cut off majority of needed portion of image they verify it's visible in proof but are unable to produce order... In short just order through a print shop!
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July 2022 by Michelle D.
Pharmacy --No one knows what they are doing. Bad customer service. Was hung up on twice.
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February 2022 by Jason L.
And refused to take my FedEx package, even though they say they except FedEx packages all throughout the store
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July 2021 by Jessica S.
This location is one block away from another location by our home. This one has a medical office now built into it. When you walk in the front door you can chose left for medical or right to Walgreens for pharmaceutical. What will they think of next. Pretty smart idea. I love that it is new, bright, and clean. It seems larger than others, but is less busy for some reason. Employees here are super nice.
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July 2021 by Channon H.
This location is clean and the staff was friendly. Convenient stop to pick up can't for the movies.
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March 2021 by Janelle F.
Decent size Walgreens. The layout through me off for a minute because it's pretty different than one I'm typically at, but signage made it pretty easy to find what I needed. The store was organized and our cashier was nice. Other than that there's nothing that really stands out from any other location.
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December 2020 by Cris F.
We scheduled a COVID Rapid test at this site. It stated that we must arrive at the drive through at least 5 minutes prior to the appointment. We waited in line at the drive through 8 minutes before our scheduled time and it took nearly 15 for us to reach the window. They stated they were behind and refused to take our test despite the fact that we were in line prior to our appointment. Why would they refuse us when they took so long to provide service the customers before us? Horrible customer service.
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June 2017 by Lily W.
Since the first time I came here back in 2015, we always get quality service here...so I'm giving them 5 stars. Their store is neat and organized..the staffs are both cheerful and helpful which is a must.. The bathroom is clean! One of the cashier is a very nice and sweet lady from the Philippines, and since the first I met her, we became friends right away! Her name is Ligaya Bynum ^_^ I'm glad that she brings the sweet Filipino spirit here. LIGAYA is a Cebuano word that means HAPPINESS in English =) And she really makes me happy every time I come here. We always have good chats. You know, when you have a cheerful personality, smiling and friendly, it gives "good vibes" and radiates to your customers. Whatever problem you have, you don't want to bring that to your workplace ;-) I just don't like grumpy people. Haha Okay, What I also like about this place, if you're coming here to refill or pick up your meds, you come in and out. So quick. And if you're buying some things, normally I buy some of make ups here (they have good brands of make up in pharmacy, good quality but not expensive) The check out counter is pretty fast.. Which is good! Even their photo printing service, they're also good.
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June 2017 by Ryan W.
This Walgreens is very clean and the store is typically open for the normal Walgreens hours, however, the pharmacy until today closed at 7:00pm (still does) on weekdays and on 3:00pm weekends (now 6:00pm). When you have as many Walgreens as you do circle K's it's bound to happen, that is having stores or their pharmacy close early to cut labor costs. The pharmacy staff at this location is super duper friendly. My only beef with the pharmacy staff is that it rotates a lot, I mean a lot. You do have some regulars, however, I see new faces here all the time and it makes things a bit more difficult. How does the saying go??? "You want to go where everyone knows your name!" Never mind, that's Cheers and it ages me (even tough I was a little kid when it was on.) end of review Peace out y'all.
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February 2017 by Juan M.
Decent location, quiet and clean. The staff provides ok service. I noticed that the shelves need to be stocked with more product in the dental care section. Updated photo department compared to other Walgreens locations and that's a plus.
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February 2016 by Edward D.
Don't know all the past history of this location. What I can tell you is, when we moved to this area six years ago. This location was already built, however for the next fours years it remained empty until recently. Now thats it's opened, it's just another Walgreens! Convenient, but will always be understaffed. So it will be a little slow getting in and out of the place. One thing for sure in Surprise, you have many options since there is a pharmacy on about every corner. But you will have the same issues ther. This location is not bad, its OK.
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January 2014 by April B.
So glad this location finally opened. I only used the drive thru to fill a script... the service was great and it was so much faster than the grocery store!