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February 2024 by Tyler T.
I actually had a good experience here believe it or not. For a Walmart it wasn't bad. Thank you!
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December 2023 by Eden B.
The cashier Kim, was definitely sweet !! She was genuine and made me feel welcomed. She was professional and has a good attitude. She definitely deserves a raise !!
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December 2023 by Edgardo L.
On Monday, December 11, 2023, I visited the WallMart Autocenter #2777 in Surprise, Arizona around 6:20 pm. My car battery, which was still under warranty, had died, so I asked the employees at the auto center for assistance. However, despite there being more than five employees present, they refused to help me and claimed that they had closed early due to a lack of staff. I pointed out that they close at 7 pm and there were still 40 minutes left, but they still refused to assist me. Feeling disappointed, I requested to speak to the Walmart manager in hopes that someone could help me with my problem. A woman named Glenna identified herself as the store manager and informed me that she could sell me the battery, but I would have to change it myself and bring the used one back for a warranty refund. I explained that I didn't have the tools or knowledge to change the battery myself, but she still refused to help me. I had purchased the battery from Walmart in June of the previous year, and it came with a four-year warranty. However, my problem was not resolved, and I had to go somewhere else to get it fixed, despite having a warranty with Walmart that was not honored, and the service was not provided. This left me feeling very disappointed
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October 2023 by Denice G.
On Wednesday around 8:30 pm a friend and I went to get a few things from this Walmart . So I went to another store and left Linda to shop at Walmart she was shopping in the men's department when 3 Hispanic men blocked her one on each side and one behind her the one behind her reached around her and grabbed her wallet and then they walked away . As linda was yelling at them the lady from that department came to her and said she did see what happened and was going to get the manager and call the police , she did both . The manager took his time to get to Linda in fact the lady from the department was back before he came slowly walking up to Linda . As she explained to him she was just robbed he said he was going to look at the cameras but it was not his problem as the store is not responsible for what happens to the customers while they shop in his store. However the olive did come they did watch the cameras and I did file my report . The manager just kept telling Linda and her husband how that is a dead zone for the cameras but that it didn't matter he can't and won't be doing anything to help her as that is not his job. So if your going in Walmart to shop just be aware if you get robbed or anything happens while your in that store there will be no help and you are on your own . I am still in shock that 3 men stocked and robbed this woman and this was on camera and the store would not even try to stop these 3 men as they walked out the door. Ladies if your going shopping by your self make sure your repaired to defend yourself but you will still be stopped at the door after you get robbed because they want to check if you paid for all your items in your cart.
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August 2023 by Space Station F.
Some time.... Dog came in and I alrrrgeic and it hurts when the dog came in. And I yelled don't bring him in here and they did!
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May 2023 by James H.
the people don't care about you if your calling in they will have you on hold for 30min and assist everyone else in store shitty customer service over the phone and they not willing to help same with the automotive side they don't have much respect for the customer on the phone you waste your time if you are calling them
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May 2023 by Julie F.
Thank you, Carl in electronics! He let me plug it into my laptop immediately after buying it to make sure it worked with my laptop. He let me use the electrical outlet at the front and even helped assemble the cord so it would work, much appreciated!
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April 2023 by K R.
Omg these people do not answer the phone, damn. I've been calling for like 10 mins food
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April 2023 by Alicia S.
This store is horrible, there Car service they provide I'm not sure if they have new people working or if they just don't know what they're doing but I got my oil changed and my car started smoking and right after when they gave my car back my oil light was still flashing as if they didn't change it. Overall the service took an hour and the price is right for horrible service in the long run.
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April 2023 by J B.
The short red hair lady was racist. Purposely kept stopping the self check out. She over charged me on purpose then on 98 cent card. She charged $1.98. I was in a hurry. I'll make sure to let corporate know about this!
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November 2022 by John K.
We'll stocked and check out easy at 7:30 am, it nice that most Walmarts are set in a similar manner
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July 2022 by William L.
Would like Craig and Don for great service and very helpful and friendly. Glad their are still great people who still like helping and nice .
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May 2022 by Marjorie W.
I have shopped both in store and online and because of problems with online order with at home delivery AND my local Walmart's manager, Mark and coach Adam stepping up and going the extra mile, a multi-problem was not only rectified to 100% satisfaction but will also be investigated. I am happy to give this store a 5 star review for 2 reasons being the way my problem was quickly resolved and also having shopped in this store was very impressed with all aspects of in person shopping. Clean, well stocked, associate availability, makes this easy to give a positive review. Yea, yes I do recommend and thank manager Mark for making this a positive instead of a negative.
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May 2022 by Brittany Jo F.
Their photo machine is down after ordering photos from the one hour online photo center and after going in 3 hours later they have me wait in line for 20 minutes in the photo area then say sorry no one can help there I need to go to the layaway counter. After going there and waiting another 30 minutes in line they say their photo machine has been down all day and they can't print photos anymore. Maybe they could've had that posted or had a sign somewhere before I wasted 50 minutes in line or maybe had that sent in an email before I wasted time and gas going there. All idiots that didn't know what was going on.
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February 2022 by Liz P.
Not sure why the low reviews for this Walmart. Seemed to be your typical Walmart. We needed bottled water and laundry detergent, so we stopped by. Everything was pretty clean and organized especially considering it was like 9pm. I think their employees are supposed to be wearing masks but most were not, or they were wearing them around their chins, but I guess that's standard here in Arizona (I'm visiting from Detroit). We were able to get everything we needed, including a 12-pack of water for $2.88 which isn't bad.