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May 2024 by Jennifer Gee
We've been using this location for our Pharmacy since 2013. There have been ups and downs depending on who's running it. Right now we have been having massive issues with Phoenix Children's Hospital calling in prescriptions for our son who has brain cancer, and the pharmacy not filling them. PCH will leave provider voicemails, and even speak directly to someone and we never get our meds. I am livid. We need this medication, it isn't an issue with insurance or anything like that. It is ALL to do with the incompetence of the pharmacy.
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May 2024 by April Hall
Today was my first time at this location, I went to the drive through to pick up and I was greeted by the most angelic smile by Krista the pharmacy manager! I’ve never had anyone ever greet me like that. She was so sweet and happy she left an impression on me. Walgreens you have a winner here! Krista thank you for ordering my meds & the great customer service.
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March 2024 by rachele smith
Everyone is always friendly. Big shout out to Krista in the Pharmacy. After my own mother, she must be the nicest, sweetest person alive.
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January 2024 by Jerry C.
Pick any location. Wanna spend several hours of your day waiting around., use the Walgreens pharmacy. And I'm being generous with "several hours."
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January 2024 by Jackie Youseph
I would give no stars if that was an option. We've been going to this pharmacy for years and were very happy with them. Since they changed their staff, it's been horrible. It doesn't look like they know what they are doing. They never answer the phones. If they say something is going to be ready in 10 minutes and you go the next day, you still get the same answer.I am definitely going to switch to another pharmacy.
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December 2023 by Christie Barker
Pharmacy is the worst one I have ever been two.They never fill prescription that are sent in until the next day.And have Covid and my husband went there twice to get my prescriptions and they kept saying they didn’t have it. I went and they found it in their computer system.The girl behind the counter would not give me my prescription and asked someone else to do it like she was afraid. Well after 56 minutes on hold and walked in while still on hold and you tell me “we just are too busy to answer our phones”. Well you get me all sick in your place.Change and move it to CVs or Costco. I Walgreens is not good anymore.
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November 2023 by Shelbey Fisher
If i could give zero stars i would. This pharmacy is horrible! They get prescriptions wrong or they dont even send in the right prescription to be approved by your insurance. My daughter’s doctor sent in a prescription for an inhaler that she needed asap when i went to go pick it up they said the doctor didn't send in the prescription right and they cant give it to us and unfortunately it was the Wednesday before Thanksgiving and the doctors office closed early so we had to wait until Monday to talk with her doctor, come to find out that they never even sent in the right prescription the doctor had given they took it upon themselves to put in a different inhaler and thats why my insurance didn’t approve it. But if they would have just put in the exact prescription that was given to them my daughter wouldn’t of went 5 days without it. I called them that following Monday to tell them they need to fill the right inhaler and of course they didn’t have it and said we would have to wait a few more days! At that point we just switched pharmacy's and was able to get it filled within 20 minutes that day. I will never go back to this pharmacy again.
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November 2023 by D Bruce
Great a staff. To many customers not enough employees. Takes forever to get things especially in pharmacy. Plan on a 30 min trip.....update plan on a 45 min wait guaranteed
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November 2023 by JAW
Pharmacy Randomly Closes, requiring you to transfer your prescriptions to a different location, which takes more time to be filled. The last time me and my wife picked up a prescription the employee that helped with our order was extremely sick and miserable. Not ideal when people are already sick and are there to get medication. Kind of makes no sense to go get meds for one thing then get sick with the common cold or flu because they allow sick workers. Will not be giving this location our business any longer.
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November 2023 by Dee Dee
Worst pharmacy ever. They get your medications wrong. Tell you you don’t have any prescriptions available when you really do. They are extremely slow. Takes 4 days to fill a prescription! That’s crazy
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October 2023 by Christopher Shuster
The pharmacy seems to be randomly closed all the time. I've lost count of the number of times I've driven there to get my very needed prescriptions only to find out the pharmacy is closed and I better hope it's only closed for the day instead of multiple days (which has happened). Transferring my prescriptions to a different Walgreens just for one day is impractical and not possible in some cases as some of my prescriptions are a controlled substance. I am so frustrated with this place as they were closed yet again today. This time they said the pharmacist was out sick. Which to be clear I don't blame the pharmacist for, people get sick, it happens. But I do blame Walgreens for not having better contingency plans instead of just shutting the pharmacy down and risk my and others health and safety.Also as many have pointed out it's not uncommon to spend 30+ minutes on hold only to get hung up on. As well as several members of the pharmacy staff a are pretty rude. They treat you like they hate you just for being there.Lastly I will give credit where credit is do. One of the actual pharmacists is super nice and friendly. I'm always happy when she's helping me.
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September 2023 by Aubdon Haspurplepots
Horrible phone service in pharmacy wasnt able to talk to anyone- dont call- go to store to talk with someone- dont know what its like elsewhere but this place doesnt believe in customer service-Ill be taking my prescriptions elsewhere-
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September 2023 by Chels
Every time I call the pharmacy and get “Krista” (sorry, if I spelt your name wrong) on the phone, it’s always such a pleasant, quick exchange. She always has a positive attitude on the phone and it really is a nice experience calling and having someone sweet help you. (Thank you, 5 stars is solely for Krista in pharmacy) -Also the other pharmacy staff I have encountered while picking up my medication has been kind too and I honestly haven’t had any issue with this pharmacy since using them the past year and a half-
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August 2023 by Gunnar S.
Every experience I've had here has been terrible. After surgery my prescription was sent to this pharmacy. They filled the prescription but didn't bother to call and let me know. Pretty sure they were trying to SCAM me as well by charging me for certain medications that were free at the new location I had my prescription sent to.
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August 2023 by Neil Hetzel
Is there a zero stars option? This Pharmacy never answers the phone. Never. They pick up the phone and hang up. Then when you call back you're put on hold. The automated system tells you you have x number of people ahead of you. When that goes to zero, the phone rings eternally and they never pick up. This is unacceptable. Nobody should go here. Just skip it and move on. Worst.
