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December 2023 by Caleb Campbell
Just outstanding, every employee, any issue, any time they've ALWAYS been very kind and enlightening, Terra is the best
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November 2023 by Jay B.
if i could put 0 stars i would my account got suspended because i made a fraud claim therefore i wasnt allowed access to my money
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October 2023 by Christopher Stapleton
Came from summit credit union and was greatly disappointed by this bank. Late payment processing, late check deposits…..it’s like they hold payments until your resources are running low then slam you for the 32$ a pop overdraft fees. Mobile app is super trash as well.
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July 2023 by Jonas Mancuso
I'm leaving the bad service at the big banks.HA! So I thought. I opening my account today. The lady who helped me in branch was GREAT! I got home and could not figure out how to get my mobile alerts working. So I called their member service number. The lady was VERY rude!!!! That is the shortest bank relationship I ever had. Done. Bye bye. I can get rude service anywhere...Next.
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July 2023 by Tami Hermonson
Amazing staff they go above & beyond!! Branch management is amazing as well!Feeling secure about your banking is so important to me
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June 2023 by Travis B.
Staff was very helpful in assisting us with a auto loan. Everyone in the branch was very friendly and was able to answer all the questions we had.
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February 2023 by Denise T.
I have walked into this credit union twice now & each time I have been treated As of I was a long lost friend but on Friday the person I talked w/was named Tanya Johnson & I have never been so impressed with anyone like her. She helped me so very much, understood what I needed & even gave me her number should I need help with anything as I had just moved here. She is an excellent employee & Sun West is blessed to have her. Thank you Tanya & thank you SunWest!
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January 2023 by Ed Anderson
Great customer service to an out of state customer who needed help with a money transfer. Keep up the great work!
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December 2022 by Barbara Muffler
Highly recommend this credit union! Staff go out of their way to be helpful and accommodating. Service is courteous and wait times are typically minimal (Reference to Bell Road location). A special thank you to Nanik for her smiling assistance that always exceeds expectations!
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July 2022 by jennifer opstad
I was sent to this branch by a shared banking partners bank (Bellco) to be able to withdraw my remaining funds. The branch manager at this branch spent over an hour of her time trying to help me with my Bellco act get a resolution.When I have time because of her generosity in trying to help me with my issue that was not related to sun west account I will be closing my chase accounts and switching to a bank that the branch manager cares!!Thank you again!!
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July 2022 by Hilda
I am not yet a member but have used the credit union for service connected to an out of state credit union. Every time I have been there, I always feel good about the service, the people, the ambiance, etc. I know that I will be joining this fall or sooner. You know how 1st opinions sometimes make all the difference, well there's no doubt that got me right away. Thank you for being exactly what I look for.
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July 2022 by Brandy Moody
All I can say is Wow Wow Wow!!!! Gladys over at SunWest Credit Union on Bell Rd. Well she is nothing short of absolutely amazing! She was professional very friendly so outstanding at her job. She listened to us. She went above and beyond for my husband and myself. We had a difficult situation with a car dealership and she handled it with ease. Hang on to her SunWest she is truly amazing.
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June 2022 by Jackie H.
Recently went through a stressful financial deposit with them . Will never do it again. They are a sister bank of mine.
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October 2021 by Kayla Derocher
Will definitely being switching banks soon, extremely disappointed in this branch. Plus the women are insanely rude; and forget about going to the drive-thru they will give you such a hard time about it. My own personal opinion they really need to work on customer service. The women will look at you with a side glare and wait 5 minutes before they decide to call over and help you. I get so many nasty glares from the women here and I truly don’t get why! My mother raised me to treat people with kindness. Will be canceling my account soon and switching to Bank of America; at least they won’t freak out at me when I go to the drive-thru. I do understand we’re in hard times but just sad experience for my first time with this credit union.
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September 2021 by Tracy Bailey
Always friendly and efficient, not hard to work with at all, very happy with my credit union
